BT Infinity & FTTx Discussion
- Thread starter michellez
- Start date
Can do, depends on what deal they're offering at the time. I'm paying just under £50 for my Infinity 2 (incl. line rental), BT TV 4K package and my 3GB BT Mobile SIM.
I was only getting about 40-ish until 2-3 months ago! One day it suddenly jumped up to 80/20, was a rather nice surprise.
Has anyone managed to set up a VPN with the BT Homehub?
I signed up to IPVanish last night but am struggling to be able to get connected. I installed the app on my Fire TV but when trying to connect it just rotated saying connecting. I’ve read quite a bit suggested BT firmware has issues and the only way around it is a third party router. Can anyone confirm?
If so whats the best option for a router? I remember when I first got my homehub that I struggled getting my old Asus AC66 working so binned it off and sold it.
I signed up to IPVanish last night but am struggling to be able to get connected. I installed the app on my Fire TV but when trying to connect it just rotated saying connecting. I’ve read quite a bit suggested BT firmware has issues and the only way around it is a third party router. Can anyone confirm?
If so whats the best option for a router? I remember when I first got my homehub that I struggled getting my old Asus AC66 working so binned it off and sold it.
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We had a killer deal with TalkTalk for the last 12 months. We paid the line rental only and got free up to 76Mbps fibre, anytime UK calls (mobiles and landlines). So we paid £18 a month!
Now, TalkTalk have removed their loyalty offers and now charge everyone the same, meaning our best deal is £35 a month for the same as we have now, fixed for 24 months. I've spoken to at least three people and they've offered the same. They've raised a complaint for some reason so maybe they'll do better.
Since we have BT Sport, BT with the cashback works out slightly cheaper than TalkTalk and it's a 12 month contract rather than 24 months.
What are the general views on BT these days?
Now, TalkTalk have removed their loyalty offers and now charge everyone the same, meaning our best deal is £35 a month for the same as we have now, fixed for 24 months. I've spoken to at least three people and they've offered the same. They've raised a complaint for some reason so maybe they'll do better.
Since we have BT Sport, BT with the cashback works out slightly cheaper than TalkTalk and it's a 12 month contract rather than 24 months.
What are the general views on BT these days?
Fine if your connection is fine. If anything goes wrong and you have to phone them, well good luck with that!
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Thanks mate. Service seems fine at present.
Is there anything complicated in the switching process from TalkTalk to BT? I know it's going from LLU to BTW on the phone side.
Edit:
Placed the order. Should go live 30th June. Hopefully all goes well.
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Had my FTtC with EE for a few months now, all was fine running at between 65 to 70 meg, but noticed today the connection was reestablished about 9am this morning at around 50 meg.
Anythung quick I can check to see what might have caused the drop?
SNR margin is showing as 6.4dB, could EE have put me on a lower profile, or DLM kicking in for any reason?
New to the wonderful world of fibre so not sure what's an acceptable drop etc!
*edit* actually read about dlm so will leave it and see if it picks up again over time
Anythung quick I can check to see what might have caused the drop?
SNR margin is showing as 6.4dB, could EE have put me on a lower profile, or DLM kicking in for any reason?
New to the wonderful world of fibre so not sure what's an acceptable drop etc!
*edit* actually read about dlm so will leave it and see if it picks up again over time
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The DLM system is controlled by BT Openreach and EE have no control over it.
Changes normally take place very early in the morning so 9am is a curious time.
We'd need to see some before and after router stats really to make some judgement.
Changes normally take place very early in the morning so 9am is a curious time.
We'd need to see some before and after router stats really to make some judgement.
Just changed from talktalk fibre plus to BT Infinity today, i'm getting 55mb down and 10 up, compared to 75/20 on talktalk, I would have stayed but works out at around £9 a month inc line rental once I get the reward card through and hopefully £80 quidco, talktalk wanted me to sign up for 24months when BT was only 12 so all in all I'm happy, download speed is fine but I will notice the upload difference, but I'll just have to leave it on longer nice that the home hub has gigaports tho
nice that the home hub has gigaports tho Just changed from Talktalk to BT and nothing complicated for me, got a text to say it was live, unplugged old router and swapped over to the home hub, restarted pc and all good.
About to order broadband for my new place, so that it's 'ready' there or thereabouts when I move in on 30th June. Looking at BT Infinity 2 with line rental, but £44.95 seems a bit steep, especially when Virgin 100 Meg is available. s it worth buying now on the current offer ('free' activation, £100 reward card and quidco) or waiting a couple of days for the next offer?
You can not setup the vpn on the homehub itself and if you want a router that does that function you will need to spend a fair amount.
Homehub works fine if vpn is on seperate devices like the firestick or a pc
What sort of sync speed should I be getting:
Most checks suggest 52 minimum, it's not much, but annoying nonetheless. I guess I must be unlucky have have bad crosstalk. I'm 200 m from the cab as the crow flies, but it's a new build area so the line could take some crazy route for all I know.
Code:
vdsl status
---------------------- ATU-R Info (hw: annex A, f/w: annex A/B/C) -----------
Running Mode : 17A State : SHOWTIME
DS Actual Rate : 46632000 bps US Actual Rate : 20000000 bps
DS Attainable Rate : 46312424 bps US Attainable Rate : 21992372 bps
DS Path Mode : Fast US Path Mode : Fast
DS Interleave Depth : 1 US Interleave Depth : 1
NE Current Attenuation : 16 dB Cur SNR Margin : 5 dB
DS actual PSD : 5. 2 dB US actual PSD : 5. 3 dB
NE CRC Count : 37 FE CRC Count : 1254
NE ES Count : 27 FE ES Count : 1147
Xdsl Reset Times : 0 Xdsl Link Times : 2
ITU Version[0] : b5004946 ITU Version[1] : 544e0000
VDSL Firmware Version : 05-07-06-0D-01-07 [with Vectoring support]
Power Management Mode : DSL_G997_PMS_L0
Test Mode : DISABLE
-------------------------------- ATU-C Info ---------------------------------
Far Current Attenuation : 18 dB Far SNR Margin : 5 dB
CO ITU Version[0] : b5004946 CO ITU Version[1] : 544eb206
DSLAM CHIPSET VENDOR : < IFTN >Most checks suggest 52 minimum, it's not much, but annoying nonetheless. I guess I must be unlucky have have bad crosstalk. I'm 200 m from the cab as the crow flies, but it's a new build area so the line could take some crazy route for all I know.
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Well BT has cocked up my move from TalkTalk.
The order kept failing so somebody pushed it through (I had to get the Twitter team to do that). I receive a call the next day asking if I want to keep my number and I said yes - because I selected that option when I signed up. The woman said they probably couldn't and would give me a temporary number for the first 14 days. I said this wasn't acceptable and she said she would call me back today.
I check the order and they've put through an order to install a new line rather than use the existing line. I receive a call saying they can move the installation date forward to next Monday. So whilst I'll end up being "switched" over earlier, the broadband will be on the wrong line (which I don't want) and shortly after TalkTalk will cut me off and I'll probably lose our landline number from the other line (the line which I do want and that is already there).
I have emailed the CEO and their team is looking into it but I'm not confident.
The order kept failing so somebody pushed it through (I had to get the Twitter team to do that). I receive a call the next day asking if I want to keep my number and I said yes - because I selected that option when I signed up. The woman said they probably couldn't and would give me a temporary number for the first 14 days. I said this wasn't acceptable and she said she would call me back today.
I check the order and they've put through an order to install a new line rather than use the existing line. I receive a call saying they can move the installation date forward to next Monday. So whilst I'll end up being "switched" over earlier, the broadband will be on the wrong line (which I don't want) and shortly after TalkTalk will cut me off and I'll probably lose our landline number from the other line (the line which I do want and that is already there).
I have emailed the CEO and their team is looking into it but I'm not confident.
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I think you should be getting more than that. I'm further away than you with an attenuation of 23dB and I get a faster speed than you. Have you tried connecting to the test socket?
That is via the test socket. I had BT out last year and the most they can get outside of the property with their mobile tester was around 52-53 IIRC. They told me that my line is about 800m as from the cab due to the routing, but I've always had a suspicion he was having me on. I was mid to high 60's when I first moved in, so I've been told it's crosstalk.
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If the attenuation is right that's some severe crosstalk.
