BT Infinity & FTTx Discussion

Hmmm, detecting the infinity modem just doesn't seem to be working. Its synced, and works fine (with the HH3), but can't get the Asus to pick it up.
 
Inaharry said:
Thanks for the replies. Any particular reason why most people recommend Sky? Is it to do with BT traffic shaping P2P?

Since Sky increased their line rental, it meant BT Infinity 2 was a few pounds cheaper, but when BT increase their prices in January, they're going to be fairly close, so I don't really mind either. The most important thing is that they're unlimited / not capped and that the speed isn't slowed down to stupid levels on browsing, streaming and normal downloading, (I don't really use P2P).
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You can pay upfront sky line rental for 1 year , approx £119 as a lump sum :)
 
varkanoid said:
When you viewed the house did you not check or ask about the phone line ? One of the first things I considered when moving house when I was in rental property and then finally buying your own house. Does it have a phone line and how good is the internet in the area.

One flat I moved into had phone sockets but BT (and Plusnet) said it was not connected and I might have to pay £120 connection. The exchange was actually 50 yards across the road I could see it from the front room. When the engineer came he looked at the socket then went to the exchange, when he came back he said its all connected already he just had to do the necessary at the exchange so I never paid the connection fee.

Engineer will have to go up the pole and connect the wiring to the house so they should send one who is qualified to do so. If there is no master socket in the house make sure you plan it beforehand where you want the master socket to be for convenience to your PC and discuss this with the engineer.
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Wasn't me buying the house. I just live here rent free and sort all the tech stuff out. Couldn't ask anyone about a phone line anyway prior to moving in, no one lived here. The previous occupant had been shipped off to a nursing home. They've lived here who knows for how long without a line. It's never had one since it was built.

Thinking of having the master socket at the back, first floor as that's where my pc is. Hope they will drill through stone!

I received a call today. They said an engineer would be round to install my line and infinity on the 1st Feb. Sad :(.
 
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I'm on VM and would love to change to infinity but even though I'm on a fiber exchange the estimated speed is 28/5mb at best which is pretty poor all things considered. I guess the cabinet is far enough away the crappy copper connection we have (and the length of it) drops the potential speed.

Any news on a wider spread FTTP service or am I stuck with Virgin until we move (which to be fair manages to deliver 100/10mb service although some of their peering and external links suck.
 
Sparx said:
2 month wait for BT OR? It gets worse and worse.. :o
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Yeah it does. I bet he comes round and says 'sorry can't do that, need a different type of guy to drill through your house and climb up a pole' so have to wait another two months :eek:.

Not sure why it would take so long, maybe four weeks off for christmas? :p

Annoyed it will take so long but I guess nothing can be done, all dependent upon work, what needs to be done etc. I'm making do with bt openzone in the meantime for all my gaming needs.
 
Scotty123 said:
Yeah it does. I bet he comes round and says 'sorry can't do that, need a different type of guy to drill through your house and climb up a pole' so have to wait another two months :eek:.

Not sure why it would take so long, maybe four weeks off for christmas? :p

Annoyed it will take so long but I guess nothing can be done, all dependent upon work, what needs to be done etc. I'm making do with bt openzone in the meantime for all my gaming needs.
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Hey, if it makes you feel any better - I've read over on BT's forum plenty of horror stories. The most common one is a contractor comes out and says "I don't have the keys to the cab" he walks away and then you have to rebook!! :D
 
Theres was 6 week lead time on reconnections/new connections (not sure if its still the case) - then throw Christmas into the equation.

When BT managed to accidentally disconnect (cancel) our line through their own screw up we had massive hassle getting it fast tracked for reconnection (eventually down to 2 weeks by contacting the CEO directly).
 
I wish i had never got BT infinity, i wanted to stay with zen but they were not willing to budge on price, data cap or the package i could have.. 3 months later they upgrade us to 16mbit for free lol (i havent cancelled it yet as we are using it for office still).

Already fed up of intermittent Internet, dodgy dns servers and fluctuating bandwidth... i cant even load google docs right now, would not be having any of these problems with zen
 
Must be regional issues. I came from Zen to BT (both FTTC) & the experience has been just as good, apart from the CS. I use Google DNS.
 
I had massive problems when I was on wireless, but then I got powerline. Speeds went from 7mbps to 40. It wasn't just a bad wireless adapter, I tried 2 different adapters and all my wireless devices. Powerline FTW.
 
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