I guess i can say bye bye to my £94 i payed for ghosts hardended edition, this is the email i got from STEAM :
Hello Lee,
Thank you for contacting Steam Support.
Unfortunately, we cannot offer a refund for this transaction.
As with most software products, we do not offer refunds or exchanges for purchases made on our website or through the Steam Client. This includes, but is not limited to, games, Early Access Games, software, gifted or traded purchases, downloadable content, subscriptions, and in-game items/currency.
We will make an exception and refund titles that are still listed as available for Pre-Purchase on our website. The refund request must be received prior to the official release date for the item. You can see when a pre-purchased title is scheduled to officially unlock by viewing the green information bar on its store page.
This only applies to preorders purchased from your account; preordered titles received or sent through the Steam Trading system cannot be refunded. We do not offer refunds for Early Access Games.
Please review Section 3 of the Steam Subscriber Agreement for more information.
http://www.steampowered.com/index.php?area=subscriber_agreement
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STEAM as as bad as ACTIVISON i cant play ghosts at all and they refuse to refund me even though i cant play it, they have no simpathy for anyone as long as they get your hard erned money.
this reply was 4 hours after the game launched bloody hell even RETAIL outlets let you have 7 days DSR returns/refunds.
there just being ******** how hard is it to refund me and remove the game from my account i mean its not like i can get the cdkey cause its built into the steam account and unviewable ............
THATS IT FOR ME i will never buy a activision game ever again when it comes to COD franchise. im done with there ****.
: THIS TEXT MAKES ME LAUGH : The refund request must be received prior to the official release date for the item : how can we test if the bloody thing will work when we buy it if there is no sort of demo out.....
its bloody rediculess... there just covering there own asses so they dont have to refund you on the purchase.