Getting ready for your new sofa to be delivered
Before placing your order with us, we recommend that you measure the space where your new sofa is going to go, as well as the height and width of any doorways, hallways and staircases that our delivery team will need to fit your sofa through.
If it’s going to be a tight fit, please give us prior notice and our delivery crew will be able to add protective padding to your door frames to prevent any damage to your property. We can also wrap your sofa in a protective cover to ensure it passes through narrower doorways and routes unharmed.
Please let us know in advance if you spot any potential difficulties we may have in getting your new sofa into your home, particularly if we are unable to park nearby or you live in a flat up many flights of stairs.
On the agreed day that your sofa will be delivered, please make sure to clear a pathway for our delivery team from your front door to the space where your new sofa will be placed. This will ensure that our delivery team can deliver your sofa quickly, easily and without any damage to your new purchase or your property.