City Fibre

zpos · 29 Aug 2023 at 21:19

shephga said:
Thanks, What sort of pings and download/upload rates are you seeing ?

PS5 downloaded 65Gb of F1 23 in less than 10 mins. I was pretty satisfied with that.

Upload speed is amazing such that it's noticeable higher than my previous ISP Virgin.

ChrisD. · 29 Aug 2023 at 21:31

shephga said:
Thanks, What sort of pings and download/upload rates are you seeing ?

I don’t have CF yet, but I’ll likely go with No One when it finally arrives.

MrRockliffe · 29 Aug 2023 at 21:51

shephga said:
please can you share why you feel no one is an excellent option please ?
When I check out their information they appear to be a small isp with limited peering.

I’m not saying small isps are bad due to being small, just would be keen for more context on why people feel so strongly about no one.

Thanks

I had a really good experience with No One. With their help, along with an email to the CEO of CityFibre, I was able to get CF installed after trying for over 6 months with Giganet who messed me about endlessly.

Have been great since, and I love the online service tracker. First time on Sunday evening I had an issue with the internet, and I could track the problem with their tool. Was fixed within an hour. This was at 10pm on a Sunday.

chrcoluk · 30 Aug 2023 at 00:03

Ewaf said:
My contract is up and think I'm finally gonna ditch VM.

I can get City Fibre now and there's tonnes of options, No One seems to be mentioned a few times, is that a good choice? Not changed internet provider for like 10 years!

I am still in contract with VM until April next year, so CF I suppose do have 8 months to connect ISPs to their equipment for my area. If they do it early I was going to get he 160/160 service to check reliablity, and only upgrade to gigabit a month before VM expires, so the plan for now isnt hugely changing, but obviously no assurance from them they will be ready by then as they just stated a very vague "soon".

zpos · 30 Aug 2023 at 07:14

chrcoluk said:
I am still in contract with VM until April next year, so CF I suppose do have 8 months to connect ISPs to their equipment for my area. If they do it early I was going to get he 160/160 service to check reliablity, and only upgrade to gigabit a month before VM expires, so the plan for now isnt hugely changing, but obviously no assurance from them they will be ready by then as they just stated a very vague "soon".

Just be wary that Vodafone seem to have exclusivity for a certain period before other ISPs can offer their services. This may have changed recently but it annoyed me because I've had terrible experiences with Vodafone in the past so they are on my crap list.

shephga · 30 Aug 2023 at 07:51

MrRockliffe said:
I had a really good experience with No One. With their help, along with an email to the CEO of CityFibre, I was able to get CF installed after trying for over 6 months with Giganet who messed me about endlessly.

Have been great since, and I love the online service tracker. First time on Sunday evening I had an issue with the internet, and I could track the problem with their tool. Was fixed within an hour. This was at 10pm on a Sunday.

Would you mind sharing the model number of the router they supplied you please ?

MrRockliffe · 30 Aug 2023 at 08:25

shephga said:
Would you mind sharing the model number of the router they supplied you please ?

I use my own, haven’t ever opened the one they gave me

zpos · 30 Aug 2023 at 13:51

It's a Mercku 6a wifi router. Seems to run openwrt.

SonicSW20 · 30 Aug 2023 at 14:02

shephga said:
please can you share why you feel no one is an excellent option please ?
When I check out their information they appear to be a small isp with limited peering.

I’m not saying small isps are bad due to being small, just would be keen for more context on why people feel so strongly about no one.

Thanks

Its the first time I've had a positive experience with an ISP from start to finish.

shephga said:
Thanks, What sort of pings and download/upload rates are you seeing ?

zpos · 30 Aug 2023 at 17:27

I used cityfibres own speed site, 918 down, 929 up, ping 7ms.

Have a camera photo of monitor showing those speeds but uploading seems to be too much of a hassle!

chrcoluk · 30 Aug 2023 at 23:00

zpos said:
Just be wary that Vodafone seem to have exclusivity for a certain period before other ISPs can offer their services. This may have changed recently but it annoyed me because I've had terrible experiences with Vodafone in the past so they are on my crap list.

Yep, I expect I need to ride out that exclusivity period as well, so its probably actually quite a while before I will be signing up to CF.

sithlord · 31 Aug 2023 at 00:06

My connection with Vodafone. I like the uploads after being with Virgins slow uploads for years.

I see Yayzi doing 2.5gbps for £50pm now.

SonicSW20 · 31 Aug 2023 at 00:21

sithlord said:
My connection with Vodafone. I like the uploads after being with Virgins slow uploads for years.

I see Yayzi doing 2.5gbps for £50pm now.

Tests to an ISP's own servers aren't really valid.

Disco_P · 31 Aug 2023 at 10:19

chrcoluk said:
Yep, I expect I need to ride out that exclusivity period as well, so its probably actually quite a while before I will be signing up to CF.

I think that has ended now, new cityfibre connections seem to have a fuller suite of ISPs available.

SonicSW20 · 31 Aug 2023 at 11:25

Disco_P said:
I think that has ended now, new cityfibre connections seem to have a fuller suite of ISPs available.

When I signed up comparison sites like USwitch only showed me TalkTalk. If I went to City Fibre's website directly, their checker gave me the full list of ISPs.

Swinbag · 31 Aug 2023 at 11:46

Due to have Giganet installed tomorrow, based on the thread I'm starting to think I should've gone with no-one!

Is it unusual that I haven't heard from the engineers yet? I was half expecting a call/ survey as the fibre is UG, so assume they'll need to dig from the junction box on the pavement up to the front of my house...

SonicSW20 · 31 Aug 2023 at 12:03

Swinbag said:
Due to have Giganet installed tomorrow, based on the thread I'm starting to think I should've gone with no-one!

Is it unusual that I haven't heard from the engineers yet? I was half expecting a call/ survey as the fibre is UG, so assume they'll need to dig from the junction box on the pavement up to the front of my house...

If there is a BT line to the house, they'll be able to use that ducting to get the fibre over unless its blocked.

Cyber-Mav · 31 Aug 2023 at 14:13

yayzi any good?

shephga · 31 Aug 2023 at 15:59

Cyber-Mav said:
yayzi any good?

Sadly they don't review well (53% of 1 star reviews, from a total of 56 reviews) on trustpilot, with common complaints within the reviews.

Cyber-Mav · 31 Aug 2023 at 16:18

Thats not good then. Come november time i need to be shopping around since my vodafone contract is up and the 900 meg gonna gonto 75 quid a month which is rip.