The Waitrose in Billericay massively extended the number of self checkouts where there now taking up about 2/3rds of the overall checkout space.
Most are going that way, and it ******* sucks
I go to Asda as it's the closest big supermarket, and every time I use the self checkout and place my bags, then press ok etc (entirely as instructed), it says I need to call for assistance....
It also ***** it's pants if you buy too many heavy things like compost. I completely broke one earlier in the year with four bags of compost I think, as the assistantants just couldn't get it to work or reset.
I probably wouldn't mind them so much if they weren't so quick to fail/say something is wrong.