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Damaged 3080fe rear cap (with a cracking ending)

Arrived today after a day delay.

Was hopeful it would arrive yesterday as it departed the Newcastle depot (around an hour away) but it was the Newcastle Under Lyme depot...

Obviously put the new thermal pads on and the temps are 30 degrees lower with the same settings as before.

So did you get a warranty replacement?
 
Arrived today after a day delay.

Was hopeful it would arrive yesterday as it departed the Newcastle depot (around an hour away) but it was the Newcastle Under Lyme depot...

Obviously put the new thermal pads on and the temps are 30 degrees lower with the same settings as before.

Was it the same card just repaired or did you get replacement?
 
Replacement. It was new by the looks of things. It was in a retail box and fully sealed.

@StephenJ yeah if you look at my previous posts (I should probably update the original post) I had to push back after they initially declined.

Did you have to arrange the shipping to Hong Kong yourself or did they supply a prepaid returns label? Did you buy it from them when they sold on their own store or did you buy it from that other retailer that is doing founders? My card has just died, so fun times ahead. I have sent a ticket to the retailer and to Nvidia tonight, see who comes through.
 
Did you have to arrange the shipping to Hong Kong yourself or did they supply a prepaid returns label? Did you buy it from them when they sold on their own store or did you buy it from that other retailer that is doing founders? My card has just died, so fun times ahead. I have sent a ticket to the retailer and to Nvidia tonight, see who comes through.

there is a chance the retailer may refund you. i wouldnt risk it and would rma it to nvidia directly.
 
They provided shipping there and back.

Make sure to print everything twice (even the copies). The collection driver will ask for the copies and will refuse collection if they're not there.

Thanks for the info. I'll await a reply from them regarding my ticket ai submitted.
 
Great result.

So on the replacement card, did you re-pad both sides or just add pads to the rear?

How much push-back did it take to get the RMA approved? Needed to quote them your rights or not even get that far?
 
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