1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

**DGM 27" LED IPS 2560x1440 ONLY £319.99 Inc. VAT (PRE-ORDER PRICE ONLY)!!**

Discussion in 'Monitors' started by Gibbo, Jun 28, 2012.

  1. OhEsEcks

    PermaBanned

    Joined: Mar 24, 2012

    Posts: 7,052

    Location: Ulster

    I think mine finally popped. Just went down stairs to make myself a cup of tea and when I came back up the monitor was dead. Regarding the smell, mine smells like what can only be described as "a hot hair dryer / curling iron". I take it this is the aroma of popped internals?

    DGM's website is up for me. But I think I'm going to go with the brick Bidders went with. I'm willing to pay a bit more for a quality brick. Anyone else using one?
     
  2. bigmac121

    Wise Guy

    Joined: Mar 23, 2009

    Posts: 1,619

    My 2nd brick died. On my last one now.
     
  3. P_A_N_I_C

    Wise Guy

    Joined: Feb 12, 2004

    Posts: 1,810

    Location: Sunny Sheffield

    not far off 3 years on the original brick, i must be lucky :]
     
  4. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Mines gone back to London today to be repaired. From there DGM are shipping it to Poland.
     
  5. LtMatt

    Caporegime

    Joined: Jul 12, 2007

    Posts: 32,213

    Location: United Kingdom

    I sold my DGM monitor to Uncle Petey recently. I had to replace the brick once, so will be interesting to see how long he has it before his goes pop. The first brick did last well over a year, the second one is about a year old now i think.

    Wow, any day now then. :p
     
  6. andybird123

    Capodecina

    Joined: Nov 30, 2011

    Posts: 10,366

    I had 3, none of my bricks failed and the one I still have is still going strong. The one thing I always did was to turn off the monitor rather than leave it on standby, where as I've seen a couple of comments from some whose failed that they tended to leave theirs on all the time. Not sure if relevant.
     
  7. DarkFulgore

    Gangster

    Joined: Jun 7, 2010

    Posts: 128

    Location: Dublin, Ireland

    I knew the brick issues were bad, but the amount of issues are insane.

    I have had 3 of these monitors for almost 3 years now and haven't had a block issue yet. Let's hope it stays that way.
     
  8. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Hmmm ive just rang DGM to ask for an update on my RMA and the woman on the phone said "All the faulty monitors are still in the UK and as soon as our account is back in the black we shall have them transported here to Poland, hopefully before end of this week"
     
  9. james.miller

    Capodecina

    Joined: Aug 17, 2003

    Posts: 18,279

    Location: Woburn Sand Dunes

    lol. at least they're honest.
     
  10. hellarda

    Wise Guy

    Joined: Mar 4, 2008

    Posts: 2,409

    Location: Guildford

    This is why I didn't even bother....
     
  11. darthenrahl

    Associate

    Joined: Sep 28, 2009

    Posts: 27

    I sent my monitor off from Ireland a whopping 42 days ago and its still in their warehouse in the UK where its going to be sent off to Poland. Absolutely ridiculous but I couldnt help but laugh at the apology.

    "Apologies for the inconvenience and ENORMOUS delay."

    Would have never had to go through this if OCUK would have stuck to their word on the warranty though...

    Do we have any rights at all when it comes to the timeframe in which replacements and repairs should be processed? Do DGM have anything like this listed anywhere?
     
    Last edited: Apr 21, 2015
  12. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Dunno did yours go to the shuttle bridge place?
     
  13. darthenrahl

    Associate

    Joined: Sep 28, 2009

    Posts: 27

    Yep. Said in the email due to "unforeseen logistics" problems its stuck there until "hopefully" the end of this week. Will be a while yet before we see our monitors again...

    I don't even have much hope in the repair being acceptable anymore with the way DGM seems to handle things.
     
    Last edited: Apr 21, 2015
  14. UberTiger

    Mobster

    Joined: Nov 1, 2008

    Posts: 3,708

    The brick on my second monitor has gone now too.
     
  15. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Yeah they told me the end of the week as well. They said they were waiting for there account to go back in the black so that's perhaps the logistics problem there having, like paying the bill :D
     
  16. Putty

    Wise Guy

    Joined: Mar 15, 2006

    Posts: 1,233

    Location: Nottingham

    Same here - and it was a B grade :)
     
  17. LtMatt

    Caporegime

    Joined: Jul 12, 2007

    Posts: 32,213

    Location: United Kingdom

    Blimey, that does not sound good. Think I'll be avoiding DGM products from hereon in. Shame, as the monitor was superb.
     
  18. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Have you heard anything since mate. I may have to give them a ring again later :)

    EDIT : Supise surprise its still in the UK and now they hope to have it shipped to Poland before the end of next week.
     
    Last edited: Apr 29, 2015
  19. darthenrahl

    Associate

    Joined: Sep 28, 2009

    Posts: 27

    I asked for a replacement instead since it was taking so long and they sent out a replacement straight away which is nice...but if it was that easy they should have just said. Maybe you could give that a try.
     
  20. MeatLoaf

    Capodecina

    Joined: Dec 1, 2005

    Posts: 14,097

    Location: Stoke on Trent

    Cheers ill try that. Which monitor was it that you sent back?