DON'T BUY MSI THEY MIS-SOLD TOP SPEC GT SERIES LAPTOPS with MXM Graphics

MiSJAH said:
Agreed GPU upgrade, no loss of features.
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yup agreed with no loss of features ideally, however are limited by what the new models offer, if the button is no longer there it's not ideal like for like but I'm not to fussed about I hardly ever use it unplugged on the intel graphics as the battery life with battery saver is good when watching movies on the gpu. Also it's a "desktop" replacement laptop in my eyes and you have your desktop hooked up majority of the time.

only thing that scares me is I've had driver issues in the past with a virtual switch where I couldn't select my main graphics for games but that was resolved (this was a dell laptop XPS however back in the day)

Lets see what Neil comes back with, they are getting the message and trying to improve offers so lets see what Neil can rustle up for us.
 
k so this is my final prices apparently.

again the 629 is a bit steep fr me, i know what im looking fr and would consider 564 for the GT72VR 6RE(Dominator Pro)-234UK).

GT72VR 6RE 234UK - 564 as discussed and ill shake your hand.

neil is going to see what he can do by friday (he is very busy 2mo)

not idea, but i think it's a fairer deal for the 1070 than 1060 1k i was offered originally.

i pointed out we could go small claims and 99.9% certain we will win after emails ive seen from retailers but in order to just get this over with thats what im willing to accept, i think it's fairer (i know we said lets not compare stats etc, but i would have paid about probably 100 quid less net potentially, but i do gain a few things and save the ball ache of ebay)

so any more offers received/taken/rejected?

models are changing frequently it seems due to stock levels.

i've left the ombudsman case open for now just incase they have something good to say.


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Trapeee dont worry ground work has been done you should receive some form of offer within this month. Msi are keen to resolve by January.

Just make sure you spread the word with your friends and gaming communities so they dont miss out if they purchased an msi product affected by this issue. Deadline is 31St Dec however im sure you can contest that....
 
I emailed all of my details to Neil yesterday. Again he asked my purchase price, why on earth do they need that? They are advertising this program at being comparable in cost to previous mxm upgrades, they've never asked the purchase price when I have bought MXM cards in the past.

Did anyone get a response from MSI as to why they are quoting retail prices when we are purchasing direct from the manufacturer and retail are not involved in any way?
 
MiSJAH said:
I emailed all of my details to Neil yesterday. Again he asked my purchase price, why on earth do they need that? They are advertising this program at being comparable in cost to previous mxm upgrades, they've never asked the purchase price when I have bought MXM cards in the past.

Did anyone get a response from MSI as to why they are quoting retail prices when we are purchasing direct from the manufacturer and retail are not involved in any way?
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they are quoting Suggested Retail Prices, I've argued the toss on this one, this is they prices they suggest to retailers, it's up to the retailers to decide how much they make on the laptop and what to sell it for.

just give him the information he asks for he is trying mate, if your not happy with the price, try and negotiate or try and get a higher spec at a decent price so your set for another 1-2 years.

to be fair if you take the same deal (if it goes through) as me at 564 thats not to bad

considering - 600-700GBP shipped 1070 mxm upgrade
-250 to 350 for your old card (minus fees)
+ labour/shipping if MSI did the upgrade (you could probably save here and DIY).

around 500 average is what it would have cost us, maybe thats fair for you also? idk maybe MSI can throw in a game code (im sure they have many unused freebies) to sweeten the deal / gesture of good will for this **** up? or a -5% discount on your next MSI product

best thing to do is email neil with all the **** he requires to do his job, tlel him what laptop your interested in and give him a price of what you are willing to pay, then you go from there.

you can still choose to reject the final offer, take them to small claims/ombudsman with a very high chance of success (i see box have now taken the MXM advertising down pretty sharpish) and see what you get from there, but you could end up with nothing or a full refund, thats a risk for you also there is no gaurentee the laptop you want will still be available.

you can also choose no longer to support MSI and not buy anything, leave reviews of your experience to warn others and continue your happy gaming life either with a new MSI laptop at a reasonable price, or get an asus or other brand perhaps....
 
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I can't get my head around them saying stock is changing all the time and laptops might not be available... Why is that our issue? They are meant to be replacing my laptop with equivelent spec with the new graphics card. If they havnt any in stock then they should be waiting for the stock of the replacement (Kaby Lake?) versions to come in surely?
 
Trapeee said:
I can't get my head around them saying stock is changing all the time and laptops might not be available... Why is that our issue? They are meant to be replacing my laptop with equivelent spec with the new graphics card. If they havnt any in stock then they should be waiting for the stock of the replacement (Kaby Lake?) versions to come in surely?
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more than likely yes they are getting the newer versions in stock, hence why they wana end this by dec most likely but thats just speculation, I'm sure they could find you laptop from one of the many retailers and purchase one that way if they ran out... but yea i don't think they are keen on waiting and giving us the new ones.
 
Well Christmas bonus is here.

MSI you have opportunity to get your hands on it.

Fix this appalling mess, give us something that is actually comparable in cost to previous MXM upgrades (tell us which previous upgrade too).

Or should I go to the competition? There's some lovely new notebooks on the market.

Edit: OK, I'm looking around and have no idea really. Someone help me out, I want a 15.6 - 17.3 IPS 120Hz, GTX 1070, option to raid SSD's, good looks. Budget upto £2.5k but prefer closer to £2k. Thanks.
 
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MiSJAH said:
Well Christmas bonus is here.

MSI you have opportunity to get your hands on it.

Fix this appalling mess, give us something that is actually comparable in cost to previous MXM upgrades (tell us which previous upgrade too).

Or should I go to the competition? There's some lovely new notebooks on the market.

Edit: OK, I'm looking around and have no idea really. Someone help me out, I want a 15.6 - 17.3 IPS 120Hz, GTX 1070, option to raid SSD's, good looks. Budget upto £2.5k but prefer closer to £2k. Thanks.
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Aorus X5 or X7. I was looking for similar specs to what you are looking for. I've been using my Aorus X5 for a a few weeks and I have to say, it is pretty beastly. Oh and the laptops are thin to port around with you.
There really isn't anything that can come close to the specs Aorus/Gigabyte are offering. Price... £2100-£2500

Aorus X7 V6 CF1
https://www.overclockers.co.uk/aoru...l-core-i7-6820hk-gaming-laptop-lt-02b-au.html

AORUS X7 v6-CF1
17.3" 120Hz WQHD G-SYNC 2560x1440
i7 6820HK
NVIDIA GTX 1070 8GB GDDR5
512GB M.2 PCIe SSD
1TB HDD
16GB 2400MHz DDR4
Windows 10 Home (64-Bit)
2yr Warranty

Overclockers don't have the 120hz Version of the X5 but You can ask if they are getting them in stock or not.
 
bleepsake said:
Aorus X5 or X7. I was looking for similar specs to what you are looking for. I've been using my Aorus X5 for a a few weeks and I have to say, it is pretty beastly. Oh and the laptops are thin to port around with you.
There really isn't anything that can come close to the specs Aorus/Gigabyte are offering. Price... £2100-£2500

Aorus X7 V6 CF1
https://www.overclockers.co.uk/aoru...l-core-i7-6820hk-gaming-laptop-lt-02b-au.html

AORUS X7 v6-CF1
17.3" 120Hz WQHD G-SYNC 2560x1440
i7 6820HK
NVIDIA GTX 1070 8GB GDDR5
512GB M.2 PCIe SSD
1TB HDD
16GB 2400MHz DDR4
Windows 10 Home (64-Bit)
2yr Warranty

Overclockers don't have the 120hz Version of the X5 but You can ask if they are getting them in stock or not.
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Thanks man, will take a look. Also, I've started a thread for my requirement over here. So this thread doesn't go off topic from this ridiculous situation with MSI.
 
update; still awaiting Neil to confirm the deal or not today, he is off out of the country from tomorrow and promise to try and have a resolution/deal by Friday.

let see....

left a voicemail
left an email
sent a text message

not answer yet so im not holding my breath.


I take that back just had an email saying he has good news callback at 5...... The end is near!
 
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tropicola said:
update; still awaiting Neil to confirm the deal or not today, he is off out of the country from tomorrow and promise to try and have a resolution/deal by Friday.

let see....

left a voicemail
left an email
sent a text message

not answer yet so im not holding my breath.


I take that back just had an email saying he has good news callback at 5...... The end is near!
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Yeah, Neil took all my details again on Tuesday and said he'd get back to me by today. I don't really expect anything....from MSI anymore.

On a brighter note, let's see how Aorus do.

Just ordered this - https://www.overclockers.co.uk/aoru...l-core-i7-6820hk-gaming-laptop-lt-02e-au.html

:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D
 
MiSJAH said:
Yeah, Neil took all my details again on Tuesday and said he'd get back to me by today. I don't really expect anything....from MSI anymore.

On a brighter note, let's see how Aorus do.

Just ordered this - https://www.overclockers.co.uk/aoru...l-core-i7-6820hk-gaming-laptop-lt-02e-au.html

:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D:D
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so are you just gona sell the msi or are you taking em to the court

edit: had a call with neil, deal should be on way via nats email tonight :D

i did mention a little about a "community public" offer of a free game or mouse or discount on future msi products.... as a little gesture, but see how that goes down......
 
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