DON'T BUY MSI THEY MIS-SOLD TOP SPEC GT SERIES LAPTOPS with MXM Graphics

leinad amme said:
Hey guys , I received an offer of 2219 pounds for my GT80 Titan but i have heard literally nothing since i confirmed i'd like to go ahead. anyone know whats going on ? getting abit worried now.
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When did you get your offer? I was thinking/hoping they may be in a meeting discussing how they are doing the offers. and may be putting together a much more better package then the one presently on offer.
 
Baileyuk said:
When did you get your offer? I was thinking/hoping they may be in a meeting discussing how they are doing the offers. and may be putting together a much more better package then the one presently on offer.
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Got my offer around the 14th of December mate and I have been hounding them for a reply since... so far nothing.
 
tropicola said:
How have you been hounding Neil and Nat? Or the generic inbox?
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just the generic inbox i haven't got either of their emails sadly. i did get a response on facebook today though saying.

Hi Daniel, as mentioned you should receive a reply this week as long as you have emailed your interest before Dec 31st you are OK


so that's put me at ease abit.
 
Andr3w said:
Dartboard?
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Seems a reasonable suggestion.

Feel free to copy and paste this to MSI UK Notebook on facebook, twitter et al and ask them to justify this nonsense.

I'm going to publish an article on linkedin when I have the time, and share it with 600+ contacts, the majority are in tech and see if I can get them to share.

Enough is enough already.

AJ is no longer at MSI (Why, I wonder?)
Natalie doesn't have authority to do anything effective.
Neil is not even trying to fix this.
Tom (UK Marketing Manager), I'm waiting for a reply from.
Frank, (MSI UK MD) has his head in the sand ignoring his customers.
 
New to this forum but had to sign after reading this thread.

I purchased the msi gt72s 6qe 044uk for £1900 in March and only discovered the mxm issue when I was looking to upgrade the ssd in it. This is despite Msi having my details for the warranty and in theory the ability to let me know as a valued customer about their muck up. The only reason I knew about this is because of this thread so thank you for that.

Put a claim in on the 14th and have had nothing back yet but am interested to see what they would offer for this upgrade as that was the sole reason I paid the premium.
 
TumblingBill said:
New to this forum but had to sign after reading this thread.

I purchased the msi gt72s 6qe 044uk for £1900 in March and only discovered the mxm issue when I was looking to upgrade the ssd in it. This is despite Msi having my details for the warranty and in theory the ability to let me know as a valued customer about their muck up. The only reason I knew about this is because of this thread so thank you for that.

Put a claim in on the 14th and have had nothing back yet but am interested to see what they would offer for this upgrade as that was the sole reason I paid the premium.
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Sorry to hear you're in the same position as the rest of us :(

Are you ok to forward any offer emails you receive from MSI to the address above?
 
MiSJAH said:
Seems a reasonable suggestion.

Feel free to copy and paste this to MSI UK Notebook on facebook, twitter et al and ask them to justify this nonsense.

I'm going to publish an article on linkedin when I have the time, and share it with 600+ contacts, the majority are in tech and see if I can get them to share.

Enough is enough already.
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Absolutely incorrect on all accounts.

MiSJAH said:
AJ is no longer at MSI (Why, I wonder?)
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Before you start speculating or trying to speculate to second guess why AJ is no longer working for MSI, please do not. You are not furnished with any of the facts nor shall you be. AJ's career choice has absolutely zero to do with MXM despite how you wish to paint it or distort it. I would consider this FACT before you put anything on Linkedin

MiSJAH said:
Natalie doesn't have authority to do anything effective.
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As you are aware, Natalie has been away from work for a few weeks and has only just come back on reduced hours. Again if you want to try and make something out of this that it is not then please go ahead. Never mind a professional, on a personal level, its a pretty low comment against somebody who has just come back from sickness leave and is on reduced hours.

MiSJAH said:
Neil is not even trying to fix this.
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Again completely incorrect and without foundation. As I have made you aware on email on Saturday I was leaving the country to goto Taipei. I made it very clear I was boarding the flight when I emailed you back. I also made it clear there would be a delay in replying to you directly because

i) Because of the time difference
ii) My work schedule when I was there

You emailed again yesterday and I spoke with Natalie about the revised offer and your claim we are refusing to offer a GT73 with GTX 1070.

I think you will find that I have been speaking to many people who have mailed in and have chosen to Trade Up including Tropicola. I spoke with him at length on many occasions in my own personal time to find a solution that suited him. As well as Tropicola, I have spoken to other members to assist with the MXM upgrade and they are being taken care of.

MiSJAH said:
Tom (UK Marketing Manager), I'm waiting for a reply from
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You won't get a reply from Tom as he is the marketing manager for Motherboards and VGA. He has no input on Laptop whatosever.


MiSJAH said:
Frank, (MSI UK MD) has his head in the sand ignoring his customers.
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Frank has no responsibility for Notebook. He works in the same team as Tom. So when you wish to paint a picture that people are not responding or don't care then that maybe down to you engaging with MSI staff who do not have any idea about the product or authorisation to do anything.

In closing I just want to point out, when you are asking people to post on our Facebook, you could have done that yourself but you have been banned because you referred to MSI UK staff as illiterate ******* and MSI HQ stafff as *******

Comments like that are not welcome on our Facebook

I will email you personally tonight with the final offer with the inclusion of GT73 with GTX 1070

It is then entirely your choice as to whether you wish to trade up or not.
 
Loki said:
Absolutely incorrect on all accounts.



Before you start speculating or trying to speculate to second guess why AJ is no longer working for MSI, please do not. You are not furnished with any of the facts nor shall you be. AJ's career choice has absolutely zero to do with MXM despite how you wish to paint it or distort it. I would consider this FACT before you put anything on Linkedin



As you are aware, Natalie has been away from work for a few weeks and has only just come back on reduced hours. Again if you want to try and make something out of this that it is not then please go ahead. Never mind a professional, on a personal level, its a pretty low comment against somebody who has just come back from sickness leave and is on reduced hours.



Again completely incorrect and without foundation. As I have made you aware on email on Saturday I was leaving the country to goto Taipei. I made it very clear I was boarding the flight when I emailed you back. I also made it clear there would be a delay in replying to you directly because

i) Because of the time difference
ii) My work schedule when I was there

You emailed again yesterday and I spoke with Natalie about the revised offer and your claim we are refusing to offer a GT73 with GTX 1070.

I think you will find that I have been speaking to many people who have mailed in and have chosen to Trade Up including Tropicola. I spoke with him at length on many occasions in my own personal time to find a solution that suited him. As well as Tropicola, I have spoken to other members to assist with the MXM upgrade and they are being taken care of.



You won't get a reply from Tom as he is the marketing manager for Motherboards and VGA. He has no input on Laptop whatosever.




Frank has no responsibility for Notebook. He works in the same team as Tom. So when you wish to paint a picture that people are not responding or don't care then that maybe down to you engaging with MSI staff who do not have any idea about the product or authorisation to do anything.

In closing I just want to point out, when you are asking people to post on our Facebook, you could have done that yourself but you have been banned because you referred to MSI UK staff as illiterate ******* and MSI HQ stafff as *******

Comments like that are not welcome on our Facebook

I will email you personally tonight with the final offer with the inclusion of GT73 with GTX 1070

It is then entirely your choice as to whether you wish to trade up or not.
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Hello Loki i sent you an email about my offer and was wondering if you could give me a reply. i am extremely excited to accept my offer and get the ball rolling on my upgrade. getting a tad bit impatient for a reply from MSI's generic support email :P
 
leinad amme said:
Hello Loki i sent you an email about my offer and was wondering if you could give me a reply. i am extremely excited to accept my offer and get the ball rolling on my upgrade. getting a tad bit impatient for a reply from MSI's generic support email :P
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Hi

I just returned from Taipei around two hours ago. When did you send the email(date and time) and I will get onto it for you
 
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