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In my experience with both providers, you've just jumped off the comfy couch into the inferno.
Energy Prices (Strictly NO referrals!)
- Thread starter DXP55
- Start date
make sure if you upgraded to latest smart reader you take pics of readings, octopus came to upgrade my smart meter, then next day sent me a elecy bill for 13 days, bear in mind my normal monthly usage is around £40, this is the bill they sent me
i ran out of work in full cardiac arrest mode and got on the blower, thankfully they could see they made a balls up and sorted it within mins, but my heart skipped several beats
i ran out of work in full cardiac arrest mode and got on the blower, thankfully they could see they made a balls up and sorted it within mins, but my heart skipped several beats
Soldato
This came up a week or so ago.
As I said then, check companies house and ofgen and if your happy with what is on both those sites then maybe make your switch.
I mention both of them for specific reasons, there could be more places to check, but I stopped after checking both of them
Soldato
im going to be moving soon, i have read that a couple of octopus users have managed to get the account transfered
currently on tracker and want to keep it but the new tracker deal (july) is not great
so wanting to take my current account accross,
has anyone done this here?
edit: have spoken to octopus and they said yes it can be done, i will lose the £50 new customer signup bonus but will keep the older tracker rate
on a side note, as my gas meter does not always send meter readings i asked for a credit and got £40 off my bill, get in!
currently on tracker and want to keep it but the new tracker deal (july) is not great
so wanting to take my current account accross,
has anyone done this here?
edit: have spoken to octopus and they said yes it can be done, i will lose the £50 new customer signup bonus but will keep the older tracker rate
on a side note, as my gas meter does not always send meter readings i asked for a credit and got £40 off my bill, get in!
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If they miss a 30 min reading you don’t get billed.
You have to spend 10 minutes calling them.
If you don’t and don’t notice, they send you a tasty bill after about 6 months.
Ask me how I know… :|
Ah that explains it, thanks. I just dropped them an email & they got back to me within 40 minutes to say that it had already been flagged that a reading from 02/07 is missing.
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Had similar when the installer from Octopus installed my Zappi - he cut the power into the meter so there was no reading, Octopus decided to bill me at the full standard rate for that day but did thank me for letting them know it was down to their installer, couldn't be bothered telling them make an exception for the sake of a few pennies as it wasn't a day I pulled a lot from the grid - had I charged the car fully then it might have been a different story.
Not sure I agree with Gregg, maybe ok if there was a slight offset, but not a big one that sucked up all the cost benefits to the local area, I actually also support normalising SC even though I live in a low SC area meaning the SC I pay would go up.
Those moaning about wind farms should try living in a inner city area, I swap the two any day of the week.
Those moaning about wind farms should try living in a inner city area, I swap the two any day of the week.
Soldato
My smart meter engineer said the main breaker to my flat was in such bad condition he didnt feel it was safe to touch it lol..
Hanging off the wall, rusted, water damage.
Guess no electric smart meter for me then.
Hanging off the wall, rusted, water damage.
Guess no electric smart meter for me then.
Did he take any action like reporting it, at the very least writing a letter? I guess if you own the property there isnt much reason to but would help if its rented to get the problem resolved.
Are you going to get it fixed or just leave it as it is?
Soldato
He called Uk power something and they said its not their problem its the owner of the building, which is my landlord, i called and reported it.
Will they fix it? Who knows.
Soldato
You do have some rights then in that case.
I believe the order is, contact landlord and ask for it to be fixed, if they say no then local council.
Where you have a known electrical issue it could invalidate insurance, plus of course be a risk to life.