Dear Customer,
We are contacting you to notify you that we have found your FIFA Ultimate Team account to be in violation of our Terms of Service.
Your account has been found to have been involved in purchasing FIFA Coins from a third party service. Purchases of FIFA Coins from these services are strictly forbidden. Only the purchase of FIFA Points is allowed. Coins can only be earned through playing Ultimate Team and trading on the Auction House, never by spending real currency.
You can read more about the effects and EA’s policy regarding coin buying here:
http://help.ea.com/en/article/fighting-cheaters-in-fifa-how-you-can-stay-safe/
Please note that you may violate the Terms of Service if, as determined by EA in its sole discretion, you:
Buy, sell, transfer or auction (or host or facilitate the ability to allow others to buy, sell or auction), or offer to transfer, sell or auction, or buy or accept any offer to transfer, sell or auction, any game Account or game Content, including (without limitation) game characters, character attributes, items, objects, currency, credits or copyrighted material, or any other intellectual property owned or controlled by the Services, or our licensors, without first obtaining our express written permission, nor may you encourage or induce any other player to participate in such prohibited transaction(s).
As a result of this, we are issuing you with a formal warning related to this infraction. This is a one-time goodwill gesture which we will not repeat. Please note that for any future violation you will be dealt with harshly.
We are taking this action as buying Coins damages the experience for you and other players. By purchasing Coins, you encourage Coin sellers to cheat in matches and compromise other players’ accounts to generate Coins. Using such a service also puts the security of your own account at risk.
Our penalty system is cumulative. This means that if you continue to violate our Terms of Service, the penalty applied will increase in severity and may ultimately result in permanent account closure.
Should you wish to review our Terms of Service they can be found here:
http://tos.ea.com/legalapp/WEBTERMS/US/en/PC/
If you feel you have received this warning in error, please contact us at
[email protected]
Thank you for your understanding in this matter.
Yours sincerely,
EA Terms of Service