Associate
- Joined
- 28 Nov 2011
- Posts
- 1,713
If you're offered RMA by Google it's a really easy process. They send you a new phone out via next day delivery and you keep that and send the old one back.
I'm enjoying my Pixel XL but also tempted by the shiny shiny that has been released recently. Thing is, I had an S7E last year and the hardware was great but the software was laggy and stuttery. The Pixel just doesn't seem to get to that stage. It just runs and runs and runs and is always fast and responsive.
So Google said they'd swap the phone. I questioned with them if it would be refurbished or brand new and they told me it would be brand new.
I sent it back to them Wednesday Morning, and it's out for delivery and will be with them by the end of today.
They told me once they have it back, the replacement phone will be shipped to me.