CPW customer service say I can walk in and exchange for a new device. I call CPW, they confirm I can exchange but don't have the XL in stock and then say mine will need to be sent away to see if they can repair. So... not an exchange then?
I contact customer service again and they confirm again I can exchange. I mailed back to check what's the situation when they don't have the phone in stock. Awaiting a reply. Will call a CPW store again today and ask the same thing.
I don't mind sending it away, I have my Note 5 still, but with my Daydream VR in transit, I want to at least have a play with that before the Pixel goes... (if I can't exchange)
Can you find another cpw in your area that has one in stock ?