Graphics Card Warranties (UK Only) - Let's see how good they really are!

Surveyor · 13 Apr 2012 at 15:00

Cleeecooo said:
I think it's ridiculous that ANY company could have plenty of stock which clearly wasn't in danger of goin out of stock any time soon and them not offering a replacement from their stock.

I suppose one of the issues is that warranty replacements aren't always full retail products and aren't always even new (refurbishments).

If the retailer sent out a replacement from their stock what do they do if they get a "brown box"/refurbished replacement from the manufacturer?

moogle · 13 Apr 2012 at 16:53

Surveyor said:
If the retailer sent out a replacement from their stock what do they do if they get a "brown box"/refurbished replacement from the manufacturer?

Put it in a system build probably?

Surveyor · 13 Apr 2012 at 17:12

moogle said:
Put it in a system build probably?

I'd be really pleased to get a refurbished card when buying a new system.

moogle · 13 Apr 2012 at 17:13

Surveyor said:
I'd be really pleased to get a refurbished card when buying a new system.

You probably wouldn't know

Surveyor · 13 Apr 2012 at 18:47

moogle said:
You probably wouldn't know

I probably would know.

If I ever did buy a pre-built OC I'd be over it with a fine toothed comb to make sure I'd got what I paid for.

Cleeecooo · 13 Apr 2012 at 18:52

Surveyor said:
I suppose one of the issues is that warranty replacements aren't always full retail products and aren't always even new (refurbishments).

If the retailer sent out a replacement from their stock what do they do if they get a "brown box"/refurbished replacement from the manufacturer?

True

All te products I've ever gotten from OcUK RMA have been new though :eek:

Surveyor said:
I probably would know.

If I ever did buy a pre-built OC I'd be over it with a fine toothed comb to make sure I'd got what I paid for.

How would you know?

The idea of a refurbishment is that you don't

If anything, it'll e better than anew one as all te faults have been thoroughly checked!

Surveyor · 13 Apr 2012 at 19:51

Cleeecooo said:
The idea of a refurbishment is that you don't

I'm sure it's difficult to get a refurbishment perfectly as new.

There'll quite often be tell tale marks or scratches on the casing etc.

There may be dates of manufacture on the card.

If it's there to find I'd find it

Cleeecooo · 13 Apr 2012 at 20:24

Surveyor said:
I'm sure it's difficult to get a refurbishment perfectly as new.
tell that to apple

There'll quite often be tell tale marks or scratches on the casing etc.
less often than you'd think

There may be dates of manufacture on the card.
fine, you win on that one

If it's there to find I'd find it

Even if you got an old card, if it worked as new and had the same warranty, why not jst accept it?

Surveyor · 13 Apr 2012 at 21:23

Cleeecooo said:
Even if you got an old card, if it worked as new and had the same warranty, why not jst accept it?

Because it's not "new".

If I pay for new I want new.

Sui · 13 Apr 2012 at 21:29

Why not just ask for the retail boxes to be shipped? :E

ThomasTheTankEngine · 22 Apr 2012 at 22:44

It it just me or is the OP now blank?

Nelly · 22 Apr 2012 at 22:51

jimbob27 said:
It it just me or is the OP now blank?

Uploaded it again, must be one of ImageShacks servers going doo-lally.

Cleeecooo · 22 Apr 2012 at 22:51

Surveyor said:
Because it's not "new".

If I pay for new I want new.

How do you know you didn't pay for refurb? O.o

Ticonderoga · 23 Apr 2012 at 20:32

What happend to the 3 year warranty of the Sapphire HD7970?

Twirlywoos · 23 Apr 2012 at 21:53

thanks for the chart OP, really helpful

ALXAndy · 23 Apr 2012 at 22:03

FWIW it's actually illegal to sell a product as new if it's been open or used.

Hence why Fleabay has that "new other" rubbish. It's either new or not, but fleabay make their own rules as they go along it seems.

masscrazy · 23 Apr 2012 at 22:12

Ticonderoga said:
What happend to the 3 year warranty of the Sapphire HD7970?

This.

I questioned this also, OC had it 3 years few months back but the sapphire website also says 2 years which leads me to believe it was always this or recently been changed.

Hmm because of this subjective list i've kind of changed my mind. I was intent on getting a MSI/Asus 7970 but it seems the gigabyte 7970 OC WF is a good choice, and its current under £390 elsewhere.

How good are gigabyte RMA, anyone have any experience?

Gregster · 23 Apr 2012 at 22:24

I brought a camera and video camera that was refurbed. I studied and studied and couldn't see anything that was marked or scratched. They are still going strong well past 2 years.

The price was so much cheaper than 'shiny new' I couldn't resist and glad I got them.

texxx74 · 24 Apr 2012 at 07:45

great list, thx for the effort

Ticonderoga · 24 Apr 2012 at 11:16

masscrazy said:
This.

I questioned this also, OC had it 3 years few months back but the sapphire website also says 2 years which leads me to believe it was always this or recently been changed.

Hmm because of this subjective list i've kind of changed my mind. I was intent on getting a MSI/Asus 7970 but it seems the gigabyte 7970 OC WF is a good choice, and its current under £390 elsewhere.

How good are gigabyte RMA, anyone have any experience?

Strange. I live in Denmark so I asked a certain german dealer if the 3 year sapphire warranty that I noticed at OCUk, also applied to their products and they said yes