After a whole month of my HZ27WC being away on RMA, I finally received my new one today. No dead pixels or anything that I can see, so that's great. Overclockers were pretty ridiculous though, as were DPD.
First of all, they didn't bother to contact me on whether I wanted a non-glass replacement or a refund. The only reason I knew they weren't making or selling the glass panel version anymore was from reading the forums. How is anyone supposed to know who doesn't read the forums at all? Anyway, I had been checking back on Overclockers every couple of days to see when the HZ27WC was coming back in and noticed they were back in stock on 6/4. So I came to the forums and saw it had come back in stock on 5/4 and peoples' replacements or original orders had been sent. I was rather annoyed but gave them the benefit of the doubt that they may be very busy, so I lef it for another day. After still hearing nothing, we phoned them and they said "we didn't know if you wanted a replacement or a refund". Are you kidding me? Hahah. Unbelievable. Why the hell they didn't email me or call me to find out BEFORE the monitor came back in stock, I'll never know.
They sent it on saturday anyway, just after the phone call. Of course, it was a holiday on monday, so it wasn't expected until today. I'd been keeping a very close eye on my DPD tracking and it arrived at my local depot this morning at 10.50am. We were going to be out for most of the day so we called DPD to see when it would be arriving. They said "we can't send it out today as you haven't paid for 1 day delivery. That means you have to wait another day to receive it." Seriously? I didn't pay for postage at all because it's a frikkin' replacement for a broken product and now it's sitting in the depot doing nothing at all -.-
So we went managed to go out of our way and pick it up at the depot rather than wait another day and possibly miss it.
Sorry for the extreme rant, I'll forgive anyone who couldn't be bothered to read it
Anyway, what I also wanted to come and ask was if anyone knew of any good monitor stands to get for the HZ27WC? The one I have now seems to be more tilted forward than my previous one.