I got the BIOS from them but haven't flashed it yet. Some say it's not stable.
***HEADS UP: MSI GTX 580 OC @ £399 Until Midday Monday!!***
- Thread starter Gibbo
- Start date
I got the BIOS from them but haven't flashed it yet. Some say it's not stable.
i dont feel safe flashing it myself to be honest and we need to find out what volts they used. also i have no luck the last card i got from here was an oem marked on the site as retail as i had a right time getting that sorted out to get the game and cables, over a month 
hopefully the turn around is swift this time and msi get thier asses in gear.
hopefully the turn around is swift this time and msi get thier asses in gear.
I see the price on this card has dropped by a tenner although its still advertised as a factory overclock.
Would it not be a good idea to withdraw this card from sale until its issues are sorted out?
Also I don't think it really qualifies for the "This Week Only 19/01/2011 - Price cuts on already discounted prices!" thread as it was £20 cheaper at the weekend.
Would it not be a good idea to withdraw this card from sale until its issues are sorted out?
Also I don't think it really qualifies for the "This Week Only 19/01/2011 - Price cuts on already discounted prices!" thread as it was £20 cheaper at the weekend.
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i dont feel safe flashing it myself to be honest and we need to find out what volts they used. also i have no luck the last card i got from here was an oem marked on the site as retail as i had a right time getting that sorted out to get the game and cables, over a month
hopefully the turn around is swift this time and msi get thier asses in gear.
It's at 1.012V, I check with someone who did the BIOS flash.
It shouldn't be up to you to sort out this oversight. The dog work of flashing is normally for last ditch attempts at sorting out problems. It's not exactly going to be plain sailing for most just want a good GPU from the off. Once MSI overclock the card and save to a new BIOS, its normally checked for stability. Doing it yourself means you may not get the same results as everyone else.
The clocks as quoted on the OC version are the new defaults clocks. You should not have to manual overclock using utilities to get the advertised speeds as this why you bought this product in the first place. I don't want to go too far as this will get sorted by Ocuk and MSI; Trading Standards would be on your side as the product is not as described on the box.
I know its not Ocuk fault and is a one-off, but this may point to why it was cheaper than usual maybe Gibbo because that is a good £50 cheaper than the competition at lower clocks?
hi guys,
sorry again for the screw up at the factory, wrong bios used
i'm in the process of getting the latest version of the OC BIOS sent over from HQ and I'll have it available for those of you who want to flash it yourselves, pretty easy process as i'm sure most of you already know.
i'll post it up once I have it hosted somewhere.
Obviously if there are any that don't like the OC settings after flashing they are fully covered under warranty.
sorry again for the screw up at the factory, wrong bios used
i'm in the process of getting the latest version of the OC BIOS sent over from HQ and I'll have it available for those of you who want to flash it yourselves, pretty easy process as i'm sure most of you already know.
i'll post it up once I have it hosted somewhere.
Obviously if there are any that don't like the OC settings after flashing they are fully covered under warranty.
Looks like the MSI GTX 580 Overclocked cards sold in the USA also have the same problem of being at stock speeds
Quote copyed from reply 4 here http://forum-en.msi.com/index.php?topic=144185.0
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hi guys,
sorry again for the screw up at the factory, wrong bios used
i'm in the process of getting the latest version of the OC BIOS sent over from HQ and I'll have it available for those of you who want to flash it yourselves, pretty easy process as i'm sure most of you already know.
i'll post it up once I have it hosted somewhere.
Obviously if there are any that don't like the OC settings after flashing they are fully covered under warranty.
Thank you for the update. From reading the thread on the MSI forums (http://forum-en.msi.com/index.php?topic=144185.0) The OC bios that is being supplied there still has the card voltages set at standard and a very small bump is needed to get the clock speeds stable. Are you aware if the most recent version of the bios that you are tracking down has these slightly increased voltages as standard so we don't have to mess about with afterburner?
I dont know yet, they are all asleep, but the BIOS we are getting is the BIOS that HQ supposed to have flashed onto the cards in the first place. If there were issues with the BIOS from the first batches then I'd think they would have tweaked it by now.
Our engineers are pretty much on the ball about these things, shame our factory staff seem like they are still hung over from Christmas
Our engineers are pretty much on the ball about these things, shame our factory staff seem like they are still hung over from Christmas
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hi guys,
sorry again for the screw up at the factory, wrong bios used
i'm in the process of getting the latest version of the OC BIOS sent over from HQ and I'll have it available for those of you who want to flash it yourselves, pretty easy process as i'm sure most of you already know.
i'll post it up once I have it hosted somewhere.
Obviously if there are any that don't like the OC settings after flashing they are fully covered under warranty.
i have a problem with that so bare with me.basically i bought it a month before the rest of my new sandybridge pc due to the £399 offer and pre OC and cannot test it on my current 600w psu for stability under a bios which was untested by msi for stabilty settings on each card.we know each card is different and there are reports of the bios not working, the latest one seems to me that its just msi saying oops these are the regular ones so lets bump up the voltage some more so all the regular cards do 823mhz.when i saw 823mhz i thought pre oc meant better silicon to be honest thats why i bought it so early.
i could wait until i get my new pc and flash it then and test for stability but i am buying an OCUK overclocked bundle so what if the bundle is not 100% stable and the card isnt either can u imagine the nightmare ill have troubleshooting that :/
i know your going to say all our ocuk pre overclocks are pre tested well my uncle bought one pre overclocked pc not that long ago and it was not stable, i had to ring you after his bsod randomly on the desktop and the vcore had to go up so i dont know what happened there.
so what do i do? i dont want to have to pay postage to send it back and ive already paid off a bit of it on my credit card so if i rma and get a refund im -£200 on my CC which is just confusing the hell out of me when i try to caluclate all my income /outgoing from it.
arghhhhhhhhh can msi pick it up and send me a proper card thats been pre tested at factory and sealed as new instead of someone at ocuk hammering it via a benchmark for 24hrs.if its stable at stock i think i would rather have a slight discount to be honest.
or a free game? as i said above i paid £12 postage so u would have to pay £12 to get it back anyways and thats not including the hassle of me posting it myself and dissapointment i missed out on what was supposed to be the deal of the month imo.im open to reasonable suggestions and i need to buy black ops soon, perhaps discount me on the game and post when its available as im no no rush for either a replacement card or that game.
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hi guys,
sorry again for the screw up at the factory, wrong bios used
i'm in the process of getting the latest version of the OC BIOS sent over from HQ and I'll have it available for those of you who want to flash it yourselves, pretty easy process as i'm sure most of you already know.
i'll post it up once I have it hosted somewhere.
Obviously if there are any that don't like the OC settings after flashing they are fully covered under warranty.
Glad you guys are on the ball. I've been a long, extremely long, time customer of OCuK and can't ever say I can fault the service I get. Even once when I got a dead Abit motherboard the RMA painless. If I know about the free delivery for forum members I would have signed up ages ago, would have save a few bobs by now.
Once you guys get the BIOS I'd like a copy to compare them and if it's different from the one I got off their forum I will flash it.
Cheers,
Intra.
edit: Oh yeah, some kind of goodwill gesture from OCuK would be appreciated for the terrible emotional trauma this episode has put me through.
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Associate
Same here, which is consistent with the posts since then.I received my card today and it wasn't the one advertised in this thread and the one on the OCUK web site.
There is no default overclock to the speeds highlighted
Anyone else get the same?
I'm guessing from ScottiB's posts that it's guaranteed to achieve 823MHz with/without the BIOS update without a voltage tweak.
It would be useful to know if the BIOS update changes anything except the clock settings (voltage etc).
ScottiB, if it's military grade does that mean someone is going to be court-martialed over this?
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I got one of these cards too. What I'm kinda confused about is have they supplied the OC'd cards with out the OC'd BIOS (which is fine by me I'll just flash it when the provide the BIOS) or are they standard cards in an OC edition box, if so there is no guarantee that it's going to be able to maintain those clocks... now that I will be hacked off about.
Well some that have flashed the BIOS from the MSI forums are reporting that the card isn't stable at the advertised clocks. We'll see what happens when I get the BIOS from ScottiB, I'll flash it.
Same here, which is consistent with the posts since then.
I'm guessing from ScottiB's posts that it's guaranteed to achieve 823MHz with/without the BIOS update without a voltage tweak.
It would be useful to know if the BIOS update changes anything except the clock settings (voltage etc).
ScottiB, if it's military grade does that mean someone is going to be court-martialed over this?
The BIOS from the MSI forum has stock voltage at GPU 1.012 V so I'm guessing it's only a clock frequency change since the BIOS both report as the same version.
Soldato
was reading up on it at work and i think that gandent guy on msi who posted on another forum that everything fine after the volt adjustment.
personally wouldn't mind flashing it long as it does what its supposed to do at the end of the day
personally wouldn't mind flashing it long as it does what its supposed to do at the end of the day
well my webnote response was poor to be honest i was just asked to rma it.no chance when i have paid delivery and they are up in price so i have 3 days of DSR left so i need a response by tomorrow about what your going to do about it lads.
as i said above can you guarantee hands down if i flash it will be stable? i dont think you can as that needs to be factory tested so it looks like im stuck with a normal 580.and thats not why i paid £411 odd quid for an impulse buy.even if you did RMA and flash and test for me id still be after a free game for the hassle so it would need to be discounted or replaced with a new factory sealed and tested OC version AND with a free game to be honest.
just knock £25 off and everyones happy? thats the cost it will cost you to refund and restock anyways so i dont understand the reluctance to come straight out with this offer on the table.
as i said above can you guarantee hands down if i flash it will be stable? i dont think you can as that needs to be factory tested so it looks like im stuck with a normal 580.and thats not why i paid £411 odd quid for an impulse buy.even if you did RMA and flash and test for me id still be after a free game for the hassle so it would need to be discounted or replaced with a new factory sealed and tested OC version AND with a free game to be honest.
just knock £25 off and everyones happy? thats the cost it will cost you to refund and restock anyways so i dont understand the reluctance to come straight out with this offer on the table.
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Soldato
- Joined
- 12 Oct 2007
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- 2,647
Just DSR it and ask for your postage to be refunded as well?