Is there no end to how **** Evri are?
Bought something from Ebay.
Parcel posted on 09/01, all fine until 12/01, when "We're sorry, your parcel has been delayed."
Nothing else until 13/02: "Your parcel is being sorted at the senders local depot"
By this time of course Ebay has already issued a refund.
15/02: "Your parcel has been delivered and signed for at the delivery address"
Er.... no it hasn't. I've been WFH all day, my office overlooks the drive/front door, and there have been no attempted deliveries. Checked CCTV around the logged time on the off chance I've missed it, and nope, nothing at all.
Try to view full tracking details and the postcode isn't accepted. Then I notice that the web page shows the wrong tracking no... Of course the Ebay seller is now adamant that I've received it, and is getting really ***** off, because their compensation is being declined as tracking shows it's delivered
I'm guessing ultimately there's nothing the seller can do, as the Evri tracking doesn't show where it was delivered? Just that it was delivered to "the delivery address".
Either way, I've raised a complaint with them, just waiting for a call now.