crikey didn't know that, although I've only had deliveries from amazon driversThey always have done a fair chunk for Amazon at one point was 1/4 million parcels a day for the rainforest
My god, do they hire the mentally challenged as delivery drivers.Retailer dragged their heels a bit insisting they needed to wait on the parcel to make it back to them and interally investigate, then copy paste reply emails every few days repeating the same. Finally got them to relent with a strongly worded email mentioning a chargeback and a replacement was despatched today.
Amazon tend to use whatever courier/delivery option they consider fastest/cheapest and has the capacity on any given day, so around my way that tends to be about 90% Amazon's own drivers, but for smaller/lighter items especially if they're busy (say during one of their sales) it might be RM.crikey didn't know that, although I've only had deliveries from amazon drivers
Actually now thinking about it, must have been ages ago but I did have some things delivered by dpd, and possibly some smaller items by royal mailAmazon tend to use whatever courier/delivery option they consider fastest/cheapest and has the capacity on any given day, so around my way that tends to be about 90% Amazon's own drivers, but for smaller/lighter items especially if they're busy (say during one of their sales) it might be RM.
Going back a few years before they had their own delivery drivers in large numbers I believe they used to use pretty much all the delivery companies, including in some cases those that only operate in relatively small areas but were close to one of their depots.
They did indeed I remember everyone from hermes to yodel to CityLink (remember them? Before they went bust? Had to visit one of their depots once to try and retrieve an xmas parcel and the room was piled up to the ceiling with amazon parcels)Amazon tend to use whatever courier/delivery option they consider fastest/cheapest and has the capacity on any given day, so around my way that tends to be about 90% Amazon's own drivers, but for smaller/lighter items especially if they're busy (say during one of their sales) it might be RM.
Going back a few years before they had their own delivery drivers in large numbers I believe they used to use pretty much all the delivery companies, including in some cases those that only operate in relatively small areas but were close to one of their depots.
They did indeed I remember everyone from hermes to yodel to CityLink (remember them? Before they went bust? Had to visit one of their depots once to try and retrieve an xmas parcel and the room was piled up to the ceiling with amazon parcels)
Must just be customer returns thatThey always have done a fair chunk for Amazon at one point was 1/4 million parcels a day for the rainforest
Nope they are doing less these days as Amazon logistics expands but when I worked with Hermes it. Luke be anything up to 1/4 million in peakMust just be customer returns that
I can’t think of any area where Hermes are used by Amazon other than returns and sellers. Is it the low value none next day orders?Nope they are doing less these days as Amazon logistics expands but when I worked with Hermes it. Luke be anything up to 1/4 million in peak
He noted "when he worked with hermes".I can’t think of any area where Hermes are used by Amazon other than returns and sellers. Is it the low value none next day orders?
He noted "when he worked with hermes".
Amazon, as has been mentioned used to use pretty much every courier and delivery company at one point, IIRC they had contracts that gave them exceptionally good rates but only if they use the companies for a minimum number of items per day.
This is probably going back 10 years now, before Amazon basically started up what I suspect is the second biggest delivery company in the UK with Amazon Logistics because they worked out it was cheaper to cut out the middleman where possible (but still retain contracts with some of the other companies such as RM for smaller/lower value items, and others for unusually large/heavy items).
18 months ago when I was a delivery manager for Hermes I’ve been away from Hermes 12 months last week
And yes up to 1/4 million parcels a day in the run up to Xmas 2021
They still use Hermes Evri as well as Royal Mail but I’m out of the loop so can’t comment on current volumes
All during my time with Hermes (2years) there was a consistent volume of Amazon parcels but I do notice that Amazon have been heavily building out their own network the past 12 monthsJust over Xmas? Was it small none next day?
I personally never had issues with Hermes or Evri receiving or giving
All during my time with Hermes (2years) there was a consistent volume of Amazon parcels but I do notice that Amazon have been heavily building out their own network the past 12 months