HP LP2475w, IPS 24" Official Thread! (Now Available from OcUK)

Well, I called HP today and I explained the problem with the slight brightness uneveness on the right and left sides of the screen and they are going to send somebody over to give me a new panel. Don't even need to ship it or anything, which is great. They said it might take longer because it's a new monitor and it's on backorder but that they would phone Thursday to let me know an ETA and any other updates.

Great customer service. So far I'm very impressed with HP. :)

philjohn, when they came to replace yours... did they question why you were asking for a replacement or did they just give it to you without too many questions? I can see some technicians saying it's not a big deal or whatever and maybe refusing to give the replacement...
 
CaptainCrash said:
I guess he wants to know how to enable colour management in FF, although if he asked a specific question he'd be more likely to get a specific answer.

Anyway, go into about:config, find the setting "gfx.color.management.enabled" and change the value from "false" to "true". Don't forget this will only have an effect on images, and not on text or any other screen elements, so if you're a web developer it may actually create more problems than it solves. :rolleyes:
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red is less reddish now, interesting......
 
Lightning_Rider said:
philjohn, when they came to replace yours... did they question why you were asking for a replacement or did they just give it to you without too many questions? I can see some technicians saying it's not a big deal or whatever and maybe refusing to give the replacement...
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They offered me 2 options, on-site repair like you've been offered and DOA notification and instant RMA through retailer - I chose the latter as it was going to be much quicker doing it that way.
 
I see, well, hopefully there will not be any issue when they deliver the new panel. And realistically, I don't see why there should be. For a $750 monitor, it should not have this issue when my Samsung 245BW that sits next to it doesn't!
 
I still have one question. How well do the aspect ratio controls work over the analog connections? Does it maintain the aspect ratio if I plug in a VCR, Playstation 2 or even a SNES? If you fill the screen, does it overscan or strech?
 
I was intening to return my monitor under DSR to large retailer this week. However after being told by HP that the monitor is not eligible for the 'HP cashback promotion' ( 10% rebate ) as stated by the retailer I pruchased it from , I am returning it under false advertising.

Probably just be happy with my NEC 2170NX for a while..
 
Earth[Tera].bin;12653058 said:
I was intening to return my monitor under DSR to large retailer this week. However after being told by HP that the monitor is not eligible for the 'HP cashback promotion' ( 10% rebate ) as stated by the retailer I pruchased it from , I am returning it under false advertising.

Probably just be happy with my NEC 2170NX for a while..
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How was the cashback sold? Every site I've seen it on has stated quite clearly that you need to buy a "qualifying" HP workstation too.
 
HP promotions..outlining monitors eligible..

http://h40059.www4.hp.com/morepc/redemption5.html#red


*Cashback Bundle until 31st October* HP LP2475W 24" TFT Monitor 1920x1200 400cd/m2 1000:1 6ms HDMI/2xDVI-I
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I initially bought this assuming I would get 10% . So I went to fill out the claims form after I got the monitor , and the HP small print clearly states that it must be part of the promotion in order to qualifiy. Noticing that the 24" wasn't on the list I contacted the retailer via their online note function, no reply after four days so I rang them up only to be told that I just need to attach an invoice from their website and it should be ok.

Even though the monitor wasn't showing in the promotion I proceeded with the claim anyway, detailing to HP it was the LP2475W" I had and presenting them with the invoice as instructed by the retailer.

Low and behold HP replied saying it wasn't eligible.
 
EvilFish said:
I still have one question. How well do the aspect ratio controls work over the analog connections? Does it maintain the aspect ratio if I plug in a VCR, Playstation 2 or even a SNES? If you fill the screen, does it overscan or strech?
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I don't know how much help this will be but I've just connected an old dvd player via composite video.

One to one scaling gives a very small image in the center of the screen.
Aspect fills the vertical quite nicely leaving black bands to left and right as expected
Fill stretches the image to remove the black bars, things become fatter. I didn't notice anything missing.

I have read that this monitor does not work so well with the Wii which implements a kind of pseudo wide screen which is displayed as 'tall and skinny' (?). The Hardocp thread may have more information.

While messing around I did discover a setting for Dynamic Contrast, not available via dvi, which I didn't know about. I also found the Quick Select setting allowing inputs to be switched without going through the selection menu, I like this :)
 
ecat said:
One to one scaling gives a very small image in the center of the screen.
Aspect fills the vertical quite nicely leaving black bands to left and right as expected
Fill stretches the image to remove the black bars, things become fatter. I didn't notice anything missing.
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Thanks! Just what I wanted to know. I think I'll get myself one of these screens then :D
 
I jave just got this screen can some one give me some good settings to use? I don't have a calibrator and am not sure how to get the colours as good as I can, any help would be greatly appreciated.... cheers!
 
Mine is going back.

The fault was the inconsistent colour temperature across the screen that some have noticed; the right hand side had a subtle pinky hue whilst the left hand side looked colder and slightly greeny/blue. Very subtle, but unacceptable and very off putting.

I have chosen a refund rather than replacement as I do not like the wide colour gamut. I don't have a colorimeter, and had intended to match the screen with my existing VP191s, which I new was well calibrated. Unfortunately, you cannot tone down the very saturated greens and reds with the OSD or with the NVidia Control Panel.

If you cannot manually adjust the screen to accurate levels without a colorimeter then it is not really fit for purpose.
 
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