HP LP2475w, IPS 24" Official Thread! (Now Available from OcUK)
- Thread starter nightrhyme
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So what settings are you using then, out of curiousity?
I must admit to finding the TFTCentral settings a little dull myself, particularly as white backgrounds tend to look a little muted and nowhere as pristine and pure as the default brightness setting of 90. Of course, 90 is way too bright for comfortable use.
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Same here! Would be interested to know your settings.
This really is getting beyond a joke. So far I've received:
-Original unit: GIG-122 with GIG-045 F/W. (returned due to Bezel LED bug, Pink Tint and USB Hub issues).
-Replacement unit 1: GIG-133 with GIG-052 F/W. (returned due to the 052 firmware's blotchy 1080p issue).
-Replacement unit 2: GIG-122 with GIG-045 F/W. (same reasons as original).
And in my last message I made it crystal clear that I Knew about the various Firmware and Hardware issues, and that I wanted a GIG-143 unit with GIG-068 Firmware. So they send me:
-Replacement unit 3: GIG-122 with GIG-052 F/W. (the blotchy 1080p issue is back of course, and god knows what else).
What do I have to do to get a usable unit?
-Original unit: GIG-122 with GIG-045 F/W. (returned due to Bezel LED bug, Pink Tint and USB Hub issues).
-Replacement unit 1: GIG-133 with GIG-052 F/W. (returned due to the 052 firmware's blotchy 1080p issue).
-Replacement unit 2: GIG-122 with GIG-045 F/W. (same reasons as original).
And in my last message I made it crystal clear that I Knew about the various Firmware and Hardware issues, and that I wanted a GIG-143 unit with GIG-068 Firmware. So they send me:
-Replacement unit 3: GIG-122 with GIG-052 F/W. (the blotchy 1080p issue is back of course, and god knows what else).
What do I have to do to get a usable unit?
Soldato
Just received my LP2475w yesterday morning, installed the drivers and calibrated the colours... the picture is wonderful 
One small problem I noticed however, is that when viewing the screen from slightly different vertical angles, there is a strange backlight bleed kind of "shim" to it, especially at the bottom (more so on the bottom left of the screen than the right) Not a huge problem I guess if I only use the monitor head on, but just wanted to make sure this is normal. Though it also means that anyone walking into my room and seeing my monitor will think its got a horrible backlighting issue.
Motion is far better now. I don't notice any input lag when playing CS:S, and the screen hardly blurs at all when large movement occurs, unlike my old Dell 2405FPW.
One small problem I noticed however, is that when viewing the screen from slightly different vertical angles, there is a strange backlight bleed kind of "shim" to it, especially at the bottom (more so on the bottom left of the screen than the right) Not a huge problem I guess if I only use the monitor head on, but just wanted to make sure this is normal. Though it also means that anyone walking into my room and seeing my monitor will think its got a horrible backlighting issue.
Motion is far better now. I don't notice any input lag when playing CS:S, and the screen hardly blurs at all when large movement occurs, unlike my old Dell 2405FPW.
Heh, I bought mine off HP direct (just over £300 delivered, after cashback and not having to pay VAT due to purchasing it on the company), looking at the back and viewing the info in the OSD menu, seems that's exactly the model and firmware version I have
Heh, I bought mine off HP direct (just over £300 delivered, after cashback and not having to pay VAT due to purchasing it on the company), looking at the back and viewing the info in the OSD menu, seems that's exactly the model and firmware version I have
Lucky you!
I just submitted yet another support case, this time asking for that version a little more... forcefully.
When they call me to confirm details I will also remind then of the correct version.
Maybe this time they will get it right...
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The HP LP2475w lacks an A-TW polariser so what you're seeing is the glow of the LCD which makes blacks look silvery from close up or acute angles. Apparently it's normal.
I've noticed it myself when using the display in a dark room from two foot away and at first I mistook it for being backlight bleed but it isn't because it disappears if I change my viewing angle. It's a little disappointing to see on such an expensive screen, mainly because I wasn't aware that the screen even had this issue, but it is only really noticeable when the screen is predominantly black such as when Windows is loading or when games boot up so I can live with it.
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This really is getting beyond a joke. So far I've received:
-Original unit: GIG-122 with GIG-045 F/W. (returned due to Bezel LED bug, Pink Tint and USB Hub issues).
-Replacement unit 1: GIG-133 with GIG-052 F/W. (returned due to the 052 firmware's blotchy 1080p issue).
-Replacement unit 2: GIG-122 with GIG-045 F/W. (same reasons as original).
And in my last message I made it crystal clear that I Knew about the various Firmware and Hardware issues, and that I wanted a GIG-143 unit with GIG-068 Firmware. So they send me:
-Replacement unit 3: GIG-122 with GIG-052 F/W. (the blotchy 1080p issue is back of course, and god knows what else).
What do I have to do to get a usable unit?
Wow, you're really having a lot of bad luck with this screen. If that had been me I'd have opted for a different make of monitor altogether.
I have a hardware revision GIG143, firmware revision GIG068 model bought two weeks ago direct from HP and it has a slight green band about 5mms wide on a white background at the extreme left and a slightly pinkish hue of the same size on the extreme right. I think. I *can* see a very minor colour difference across the screen but confess that I'm slightly colourblind. It's not a big deal though and I sometimes wonder if isn't just a shadow cast by the bezel like the one across the bottom.
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Ordered one for £350 yesterday, looking forward to its arrival.
Soldato
Great price
Soldato
Wasn't quite sure what you meant exactly by "one-to-one", but here's a couple of pics (2 different camera settings of the same picture), apologies for the quality; was quite difficult to get the camera to set the right exposure what with the monitor being so bright etc
No blotching here, all works and looks perfectly crisp, set at the right resolution with the appropriate black bars. Strange how the OSD still thinks it's receiving a 1920x1200 signal though.
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^ I'd like to hear an answer to this as well.
My guess is that the green-to-pink tint issue is a hardware problem, but the blotchy 1080p is a firmware quirk.
I say "quirk" because it's quite possible HP implemented this effect deliberately to enhance edges and text on 1080p signals. It looks terrible on small text when using a PC, of course, but it does seem to embolden the larger fonts and objects you'd find in the PS3 and Xbox 360 games. It's a post-processing effect, similar to the way the screen darkens when running in 720p and 1080p. These are the only two HD resolutions where this occurs; it can't be a coincidence.
I'd prefer to remove this enhancement if I can, possibly via an update through the HP DA Firmware Updater app (which, as with most of you, doesn't seem to recognise my monitor).
My guess is that the green-to-pink tint issue is a hardware problem, but the blotchy 1080p is a firmware quirk.
I say "quirk" because it's quite possible HP implemented this effect deliberately to enhance edges and text on 1080p signals. It looks terrible on small text when using a PC, of course, but it does seem to embolden the larger fonts and objects you'd find in the PS3 and Xbox 360 games. It's a post-processing effect, similar to the way the screen darkens when running in 720p and 1080p. These are the only two HD resolutions where this occurs; it can't be a coincidence.
I'd prefer to remove this enhancement if I can, possibly via an update through the HP DA Firmware Updater app (which, as with most of you, doesn't seem to recognise my monitor).
IRT Heofz - It displays as 1920x1200 on the monitor? There's a problem with our test then...
I've just tried this out myself. I have the Nvidia Control Panel set to "Use my display's built-in scaling", and the resolution set to 1080p. I'm getting a perfectly crisp image now, but I'm not convinced the Control Panel is telling the truth. The monitor isn't even receiving a 1920x1080 signal. Furthermore, the "Image Control" option in the monitor's OSD (used to change sharpness or scaling settings) is inaccessible.
This wasn't the case for me last year; I had the same problem as Shakruk (and I'm on F/W GIG 052). Obviously, this is to be assumed a bug in Nvidia's latest drivers.
I've just tried this out myself. I have the Nvidia Control Panel set to "Use my display's built-in scaling", and the resolution set to 1080p. I'm getting a perfectly crisp image now, but I'm not convinced the Control Panel is telling the truth. The monitor isn't even receiving a 1920x1080 signal. Furthermore, the "Image Control" option in the monitor's OSD (used to change sharpness or scaling settings) is inaccessible.
This wasn't the case for me last year; I had the same problem as Shakruk (and I'm on F/W GIG 052). Obviously, this is to be assumed a bug in Nvidia's latest drivers.
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Soldato
With regard to the tint issue, mine seemed to be ok, there was an ever so slight bluish/yellow tint depending on what colour settings I chose in the OSD menu, but after calibration my colours seem to be perfect... apart from the backlight shim i already mentioned, I cannot fault this monitor at all
I suppose the backlight shimmer issue is a necessary evil, so long as we were looking for a monitor within this price range. I find it strange how gently touching the affected areas changes the consistency of the "bleed". Maybe there are models with better uniformity than others in this regard (where the protective film across the screen is more evenly layered).
As for this resolution problem we're having, I've found a way to test this once and for all:
1. Open Nvidia Control Panel
2. Select "Manage Custom Resolutions"
3. Select "Create"
4. Type in:
Horiz. Res: 1920..............Vert. res: 1080
GDI: 60..........................Bits per Pixel: 32
5. Click "Test".
So long as you have "Use my displays in-built scaling" selected in the "Change flat panel scaling" section, the monitor should now be receiving a true 1080p signal. For myself and Shakruk, the text loses all definition and clarity in this situation, when we're expecting it to display the exact same picture as the native 1920x1200 resolution, only with borders.
As for this resolution problem we're having, I've found a way to test this once and for all:
1. Open Nvidia Control Panel
2. Select "Manage Custom Resolutions"
3. Select "Create"
4. Type in:
Horiz. Res: 1920..............Vert. res: 1080
GDI: 60..........................Bits per Pixel: 32
5. Click "Test".
So long as you have "Use my displays in-built scaling" selected in the "Change flat panel scaling" section, the monitor should now be receiving a true 1080p signal. For myself and Shakruk, the text loses all definition and clarity in this situation, when we're expecting it to display the exact same picture as the native 1920x1200 resolution, only with borders.
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Yes, please repeat the test with "Use my displays in-built scaling" selected. The monitor istelf needs to be doing the 1:1 pixel mapping.
Cataferal, regarding this post... I can't see any difference when switching between Aero and Basic (with Cleartype off). I think I know what you mean, because in XP x64 text looked perfectly sharp with Cleartype disabled. But in Win 7 it looks terrible no matter what I do. Can you think of any other setting you might have altered aside from Cleartype and the theme?
Cataferal, regarding this post... I can't see any difference when switching between Aero and Basic (with Cleartype off). I think I know what you mean, because in XP x64 text looked perfectly sharp with Cleartype disabled. But in Win 7 it looks terrible no matter what I do. Can you think of any other setting you might have altered aside from Cleartype and the theme?
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I have Vista x64, which in all likelihood uses the same font settings as W7. Neither Aero or Basic worked for me, regardless of whether I had Cleartype or Standard filtering modes turned on. Between the available options, I was left with text that either looked too blurry, or much too bare and crooked.
The BenQ FP241w I have also suffers from this when using Vista, while back in the day XP gave me no problems. This error isn't specific to the LP2475W by any means...
In the end, I selected Windows Standard, and unchecked the "smooth edges of fonts" box in the Effects section. It looks crisp and clear to me now, and the Vista Aero transparency effects haven't been missed at all. It might be worth a try if you're willing to make that sacrifice.
The BenQ FP241w I have also suffers from this when using Vista, while back in the day XP gave me no problems. This error isn't specific to the LP2475W by any means...
In the end, I selected Windows Standard, and unchecked the "smooth edges of fonts" box in the Effects section. It looks crisp and clear to me now, and the Vista Aero transparency effects haven't been missed at all. It might be worth a try if you're willing to make that sacrifice.
I can't find that "smooth edges of fonts" checkbox anywhere. I know where it is in XP, but Windows 7 doesn't seem to have it. Where exactly is it located in Vista? - it's been a long time since I've used that OS.
Soldato
Right, tried that, with the flat panel scaling set to "use my display's built-in setting", and it stretched the picture (no black gap above/below), and the OSD menu strangely still said 1920x1200. Obviously the picture was less clear, but that is normal for any display not running its native resolution.
I think it's just a firmware thing. The monitor is just set to stretch the picture by default, with no obvious way to change that behaviour in the OSD menu.
Why does it matter so much anyway? Is it more a case of non-PC sources needing a 1:1 output? (e.g. xbox, sky hd box, etc)