Associate
- Joined
- 21 Feb 2010
- Posts
- 196
- Location
- UK
The law is the law.
Phone them back, look up and quote back to them the 'Sale and Supply of Goods Act' or get down to citizens advice maybe give trading standards a bell to find where you stand.
Isn't the sales of good act only for items purchased before 2015? Thought there was a new act?