• Competitor rules

    Please remember that any mention of competitors, hinting at competitors or offering to provide details of competitors will result in an account suspension. The full rules can be found under the 'Terms and Rules' link in the bottom right corner of your screen. Just don't mention competitors in any way, shape or form and you'll be OK.

Intel has a Pretty Big Problem..

Daytrader said:
So when i decide to rma my 13900K, will it be with Overclockers where i bought it from, or direct with intel ?
Click to expand...
An edit to my earlier reply: I was reading the experiences in this thread:


Apparently you CAN get a refund from Intel, but it looks like you have to specifically ask for one? I don't know if there are any conditions on it, e.g. US only, or within a certain purchase date.
 
Damn, I was checking ocuk prices for the 13900KS £800, I don't remember paying that =/ Competitor is ridiculously cheaper, is there something special about the ocuk ones? The 14900KS is cheaper at 690
 
Last edited:
Well I'm feeling pretty good, bought a 5900X at launch which failed due to instability out of the box, bought another to replace it and had similar problems as it began to degrade after a while and replaced it with a... 13th gen Intel. :D

The Intel hasn't had a single problem in the 20 months or so I've owned it but I dumped AMD because I'd lost confidence in them and now this, not sure what I should have done differently besides not upgrade.
 
DeathStorm said:
Well I'm feeling pretty good, bought a 5900X at launch which failed due to instability out of the box, bought another to replace it and had similar problems as it began to degrade after a while and replaced it with a... 13th gen Intel. :D

The Intel hasn't had a single problem in the 20 months or so I've owned it but I dumped AMD because I'd lost confidence in them and now this, not sure what I should have done differently besides not upgrade.
Click to expand...

Yeah I'm coming from hugely long term stability with Intel Xeons, etc. buying into the consumer desktop platform with the 14700K because Intel just don't do the HEDT stuff like they used to and I finally needed to update my gaming system and now I'm like hmmm.
 
Rroff said:
Yeah I'm coming from hugely long term stability with Intel Xeons, etc. buying into the consumer desktop platform with the 14700K because Intel just don't do the HEDT stuff like they used to and I finally needed to update my gaming system and now I'm like hmmm.
Click to expand...

Intel will still happily sell a high end desktop chip for silly money.
 
Frenzy said:
Damn, I was checking ocuk prices for the 13900KS £800, I don't remember paying that =/ Competitor is ridiculously cheaper, is there something special about the ocuk ones? The 14900KS is cheaper at 690
Click to expand...
So is this an unofficial way to pull the product by pricing it so high nobody buys?

Or like that DC - initially they still offered 1x900K hosted machines but slapped a huge labour surcharge on them.


PCGH have a survey in their news item:
www.pcgameshardware.de

Instabile Intel-CPUs: Kein Rückruf, kein Fix für defekte CPUs [Update]

Wie Intel jetzt bekannt gegeben hat, wird es keine Lösung in Form eines Fixes für instabile Core-CPUs der 13. und 14. Generation geben.
www.pcgameshardware.de www.pcgameshardware.de
ATM they have a little over 17% saying their Core-CPU has been affected:
yuCll4R.png

Now somewhat self-selecting but not random since you would have to be registered/signed-in.

Now PCGH started out as magazine and have been around for ages (I remember buying their mag while visiting Germany probably close to twenty years ago), so they may have a large audience.

What I found strange is that prior to a few weeks ago nobody was talking about it yet now we get 17%. Also glancing at the comments there are people who have done RMAs so unlikely to have been that recent.

My question is:
  • prior to this did nobody who experience anything not talk about it?
  • somehow blamed themselves?
  • or what?
 
Looking at pcpart picker ocuk is the exception so far.... with a couple of others higher than you would expect. Dunno if the others will follow suit or offer them on discount. Still, I'd be panicking if I had a lot of inventory. I wouldn't be buying more that's for sure.
 
Last edited:
KompuKare said:
So is this an unofficial way to pull the product by pricing it so high nobody buys?

Or like that DC - initially they still offered 1x900K hosted machines but slapped a huge labour surcharge on them.
Click to expand...
The second one would make sense, charge double for it 'cos you know you'll need a second one.
 
KompuKare said:
What I found strange is that prior to a few weeks ago nobody was talking about it yet now we get 17%. Also glancing at the comments there are people who have done RMAs so unlikely to have been that recent.

My question is:
  • prior to this did nobody who experience anything not talk about it?
  • somehow blamed themselves?
  • or what?
Click to expand...

Obviously impossible to know how many people who are having 13th or 14th gen stability issues are having this issue specifically also because it is a hot topic may be people voting yes because of other motivations like being anti-Intel.

I'd heard rumours of issues but nothing like this situation has blown up into. I'm active on other tech forums and/or been watching them since I became aware of this issue and something I find interesting is that on Gigabyte related forums there are hardly any reports, on MSI a small trickle, on the Asus side it is almost a regular thing - I don't know the sales difference but it isn't that level of different - my SI friend says they build about 30% more Asus systems than Gigabyte and about half the number of MSI based systems and has a similar observation that the vast majority of their returns for 13th and 14th gen CPU issues are Asus systems and to a lesser extent MSI and hardly any Gigabyte based.
 
Rroff said:
my SI friend says they build about 30% more Asus systems than Gigabyte and about half the number of MSI based systems and has a similar observation that the vast majority of their returns for 13th and 14th gen CPU issues are Asus systems and to a lesser extent MSI and hardly any Gigabyte based.
Click to expand...
Don't Asus typically use the most aggressive default settings and are historically known for putting higher volts through their CPUs, which would presumably make this problem worse?
 
Tetras said:
Don't Asus typically use the most aggressive default settings and are historically known for putting higher volts through their CPUs, which would presumably make this problem worse?
Click to expand...

My opinion is open as to the explanation but in my experience Asus MCE has put more stress on CPUs than typical with other brands. I think also you tend to get more general consumers sucked in by the ROG branding, etc. who have less clue about setting things up properly, whereas people who buy the other brands are probably a little more weighted towards people who know what they are doing.
 
Last edited:
Am I able to get a refund at this stage in the game? 13900K purchased retail new in December 2022. I mean the only other option I have is a 14th gen at this stage and it doesn't seem like thats any better a choice.
 
Gorbash12346 said:
Am I able to get a refund at this stage in the game? 13900K purchased retail new in December 2022. I mean the only other option I have is a 14th gen at this stage and it doesn't seem like thats any better a choice.
Click to expand...

is it playing up?

Your options are RMA and as you say take a chance with a 14900K or change platforms. Sorry if its blunt i do have empathy but... ¯\_(ツ)_/¯
 
Last edited:
You must log in or register to reply here.
Back
Top Bottom