I would get it done regardless by the end of the year, £25 is a no brainier. No need to call just book an appointment online.
iPhone performance degradation with battery aging
- Thread starter Minstadave
- Start date
I would get it done regardless by the end of the year, £25 is a no brainier. No need to call just book an appointment online.
Commissario
Absolute no brainer. Anyone who has an iPhone 6 or 7 and doesn't get a new battery this year needs their bump feeling!
Soldato
- Joined
- 22 Nov 2007
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- 4,099
Oh i didn't realise you could just make an appointment online. Thanks I will do that.
Absolute no brainer. Anyone who has an iPhone 6 or 7 and doesn't get a new battery this year needs their bump feeling!
Even when their current battery is fine? Mine still shows 100%
Soldato
- Joined
- 22 Nov 2007
- Posts
- 4,099
Just got my battery replaced in my 6s + today. Feels like a new phone, very smooth on iOS 12.
If it’s under warranty you can still demand a battery replacement and systematically they can’t charge for it.
Free replacement
Don
I don't believe they will replace it for free even if it's under 80%.
I had my 6S battery replaced for free because of an initial batch issue, otherwise it would have been the £25 charge.
I had my 6S battery replaced for free because of an initial batch issue, otherwise it would have been the £25 charge.
System didn’t allow battery replacement unless it failed diagnostics or was under 80% capacity.
With the programme at the moment there’s a new “customer request” option allowing batteries to be allocated regardless of diagnostics
As an aside - if the phone is -in warranty- the system won’t allow a charge to be allocated thus the battery you’ve requested is free.
This will change after December 31st
Battery health isn’t the only indication of a batteries performance. The battery can be heavily degraded and still show a high percentage depending on many factors.
Ex: not all batteries are equal - the factory spec might be 2000 but you get lucky and get a 2300 battery - that means percentage will stay at 100% for a lot longer even though the battery is degraded.
Do you know roughly how many cycles the battery has? Unfortunately any random shutdown will cause performance management even a software or other hardware shutdown.
Go to settings - privacy - analytics and check for any logs with “panic” in the title as this is a good indication of there being a hardware issue causing restarts (note: not always - panics can be software issues but 90% of the time not the case)
If you assume cycle count under ~350 and no panic logs then restore the phone and setup as new to rule out firmware issues.
Ex: not all batteries are equal - the factory spec might be 2000 but you get lucky and get a 2300 battery - that means percentage will stay at 100% for a lot longer even though the battery is degraded.
Do you know roughly how many cycles the battery has? Unfortunately any random shutdown will cause performance management even a software or other hardware shutdown.
Go to settings - privacy - analytics and check for any logs with “panic” in the title as this is a good indication of there being a hardware issue causing restarts (note: not always - panics can be software issues but 90% of the time not the case)
If you assume cycle count under ~350 and no panic logs then restore the phone and setup as new to rule out firmware issues.
I’m pretty sure I did get lucky and have a higher than spec capacity battery. A few months ago a diagnostic on my pc showed that it still had a capacity of 2011mah. I’m not sure on the cycles but it’s a launch day 6 so 4 years old now. I’ll look into it more when I finish work. Got a bit of an inch for an upgrade anyway
Commissario
Yeah, I think that with those cycles, it's a no-brainer.
Soldato
What app are you using to get those stats?
3uTools
Soldato
Cannot find that on the app store?