Soldato
Morning,
After some advice please.
Hopefully it doesn't get this far and I get a positive resolution, but the way its heading I am not so confident.
I bought a rifle on the 24th April, from a local shop. Brand new item. Since day one I had problems with it malfunctioning. I did try various different ammo types etc to see if it would make a difference, but decided enough was enough on the 6th October (so just within 6 months) I took the rifle back to the shop. I was told the outcome would either be, a refund, replacement or repair.
Since then (now over 3 months ago) I have called 5 seperate times, and visited in person on Saturday just gone.
Each time I am told there is a delay hearing back from "them" (I assume their supplier) - one of the phone calls I got a half message about how they believe the rifle had been dry fired* - and that this is the cause of the issue, and the shop are awaiting photographic evidence of this.
I appreciate you may not be up to speed on firearms but on a .22 rimfire, the pin in the bolt strikes the soft brass "rim" of the round. If there is no round in the chamber, the pin hits the back of the breach of the gun which is hard metal and can cause damange. Admittedley the rifle has been dry fired once or twice, but as a result of the maulfaction itself. The malfuction is caused becuase the magazines do not fit well into the magazine well, which causes the bolt to carry the rounds forward at various angles, miss feed and maulfaction.
The rifle comes with 2, 10 round magazines, both of which behave the same, when 5 rounds are fed into the magazine, the rifle will fire (usually) 5 rounds without fail, when 10 rounds are put in, the added strain on the spring and pressure causes the magazine to not fir property, and almost always malfuctions on the first few round.
Anyway, short story is the dry fire excuse, if that is the road they try and go down, is completel rubbish and has nothing to do with the issue and is an attempt to not honour the warranty. This is backed up further by the fact when only 5 rounds are put in the rifle works almost flawlessly.
I have also submitted an email to the shop using their website message system on Saturday, but have yet heard back.
So.....I am contemplating take this further and potentially going down the legal route.
Have anyone had any experience with this type of thing, pointers or advice?
After some advice please.
Hopefully it doesn't get this far and I get a positive resolution, but the way its heading I am not so confident.
I bought a rifle on the 24th April, from a local shop. Brand new item. Since day one I had problems with it malfunctioning. I did try various different ammo types etc to see if it would make a difference, but decided enough was enough on the 6th October (so just within 6 months) I took the rifle back to the shop. I was told the outcome would either be, a refund, replacement or repair.
Since then (now over 3 months ago) I have called 5 seperate times, and visited in person on Saturday just gone.
Each time I am told there is a delay hearing back from "them" (I assume their supplier) - one of the phone calls I got a half message about how they believe the rifle had been dry fired* - and that this is the cause of the issue, and the shop are awaiting photographic evidence of this.
I appreciate you may not be up to speed on firearms but on a .22 rimfire, the pin in the bolt strikes the soft brass "rim" of the round. If there is no round in the chamber, the pin hits the back of the breach of the gun which is hard metal and can cause damange. Admittedley the rifle has been dry fired once or twice, but as a result of the maulfaction itself. The malfuction is caused becuase the magazines do not fit well into the magazine well, which causes the bolt to carry the rounds forward at various angles, miss feed and maulfaction.
The rifle comes with 2, 10 round magazines, both of which behave the same, when 5 rounds are fed into the magazine, the rifle will fire (usually) 5 rounds without fail, when 10 rounds are put in, the added strain on the spring and pressure causes the magazine to not fir property, and almost always malfuctions on the first few round.
Anyway, short story is the dry fire excuse, if that is the road they try and go down, is completel rubbish and has nothing to do with the issue and is an attempt to not honour the warranty. This is backed up further by the fact when only 5 rounds are put in the rifle works almost flawlessly.
I have also submitted an email to the shop using their website message system on Saturday, but have yet heard back.
So.....I am contemplating take this further and potentially going down the legal route.
Have anyone had any experience with this type of thing, pointers or advice?
