What's the exact error message? You might have a conflicting system libraries especially if your Windows is an old install.
You may need to add a system and user variable in this bit in Windows:
The exact highlighted one in both areas.
Basically this is because LG's software uses a library file that's older than the one on the system and Windows will stop an app from loading duplicate libraries when a newer one is already installed on the system. The variable bypasses that and allows older ones to be used by an app. It's a dirty workaround but it solves the problem on some configurations and has no ill side effects.