LG to Introduce 34-inch IPS 21:9 UltraWide (Model UM95) monitor

Finguz · 13 Jun 2014 at 21:21

Well I'm sending mine back for a refund.

It's confirmed as needing repairs straight out of the box by the manufacturer so I'm going to get my money back and wait and see what new stuff arrives in the coming weeks.

I thought again about letting LG repair it, but then decided it's just not on that they are shipping monitors in this condition, so I'm not going to support the practise.

mrk · 13 Jun 2014 at 21:22

Which one the 29"?

Finguz · 13 Jun 2014 at 21:22

Yes the 29UM65, sorry I should have said.

N19h7m4r3 · 13 Jun 2014 at 21:22

V F said:
Do you extensively check the user reviews before dealing with the marketplace? I guess it also depends who you shop via the marketplace because all I can say is I've had solid experiences for the past 10 years at least. Even from some in France.

I do indeed, they had a great track record. Although strangely this week go a string of similar complaints on feedback as mine. Nearly all removed as well, bar mine and another. For now.

Nexus18 · 13 Jun 2014 at 21:39

wunkley said:
Well, consistency in customer service has a lot to answer for. My experience was bad, and the attitude I experienced was terrible. Upshot is I will never buy hardware from ocuk again, and I have spent thousands over the last 10 years. Oh well. I still like the forums, just not the shop.

If you don't mind me asking, what were the problems you had with them? Who did you deal with as well and was it over the phone, webnote service or through the forum customer service area?

Finguz said:
Well I'm sending mine back for a refund.

It's confirmed as needing repairs straight out of the box by the manufacturer so I'm going to get my money back and wait and see what new stuff arrives in the coming weeks.

I thought again about letting LG repair it, but then decided it's just not on that they are shipping monitors in this condition, so I'm not going to support the practise.

Sorry to hear that finguz

Such a shame that these monitors are having these issues as they utterly fantastic overall, I guess that is why ocuk are selling these 29" for such a cheap price though......

I am still not sure what to do atm:

- get a refund and try the dell one out
- just keep RMA this until I get an acceptable one

wunkley · 13 Jun 2014 at 21:57

Nexus18 said:
If you don't mind me asking, what were the problems you had with them? Who did you deal with as well and was it over the phone, webnote service or through the forum customer service area?

Sure I don't mind telling. This was for the eizo foris fg2421 by the way, not the LG. Search the big eizo thread for my problems if interested.

In summary, it had terrible gamma shift/ clouding on the right hand side (a very common fault on this range it seems), and terrible motion blur that goes against what this particular monitor is supposed to excel at.

I dealt via webnotes and then emails (some guy called Luke mainly). I took photos of the clouding issue, at their request (see other thread where they're hosted) and RMAd as faulty after they had seen the photos. They then sent the monitor back to me, without asking or checking, saying there were no problems. Long story short I disputed the decision, strongly, but they were cloth eared and would not listen to my detailed comments regarding the right hand side gamma shift/ clouding, or even address the motion blur issues.

I ended up having to return the monitor, again, under DSR as it was just within 2 weeks, at my own expense which cost me £37.

It was the attitude mainly I found really bad. They basically said my eyes, and my opinion counted for nothing, even though I found the monitor unfit for purpose as advertised. "Their decision was final, and that's it" (almost verbatim).

Nexus18 · 13 Jun 2014 at 22:02

Thanks.

Not good service at all

I hope my customer service thread doesn't go down the same path... but tbh I would be surprised if it does as they were very decent dealing with my previous lg monitor, was a quick and easy process.

wunkley · 13 Jun 2014 at 22:07

Nexus18 said:
Thanks.

Not good service at all

I hope my customer service thread with Bailey doesn't go down the same path... but tbh I would be surprised if it does as he was very decent dealing with my previous lg monitor

Yeah. Shouldn't come down to individuals though should it. I genuinely used to love this place. Built all my rigs from here over the last 10 years. And I really won't buy anything from here anymore , especially monitors!

Nexus18 · 13 Jun 2014 at 22:19

wunkley said:
Yeah. Shouldn't come down to individuals though should it.

True!

Just noticed in your sig that you have the dell 29" ultra wide monitor, is there any bleed with it?

wunkley · 13 Jun 2014 at 22:25

Nexus18 said:
True!

Just noticed in your sig that you have the dell 29" ultra wide monitor, is there any bleed with it?

Nope. Zero backlight bleed. there's some ips glow but that's a given. It's a beauty, which incidentally I bought from ocuk not long after they came out. It also overclocks to 75hz.

I was all set to get this lg 34 super wide, but really glad I held off and waited now. I'm sticking with my dell 29 until dell release a 34 super wide, with gsync, that overclocks a bit. That's my ideal anyway.

Or, I might just stick with my dell 29 to be honest. Many say SLI 780TIs is overkill for 2560x1080, but I don't think it is at all. There are already games out that push them to the max on max settings at this res, and the new AAA games on the horizon are only going to get tougher (witcher 3 as just one example). 3440 x 1440 is pretty hard to push at max settings, even with 2x 780s. I've tried it on my dell with down sampling.

Nexus18 · 13 Jun 2014 at 22:28

Ok thanks! Will need to make my mind up over the weekend if I want to try another LG one or just go with the dell.....

GMac11 · 13 Jun 2014 at 23:29

Some more photos/thoughts of my 34UM65. Having had a good play with it I think it is an outstanding monitor. As you can see I have a dual setup with my Samsung 27" and I feel this is necessary as I don't know if I could work on only a 21:9 monitor - just my preference. For gaming and 21:9 movies this is awesome. Dabbled in Crysis 3, Sniper 2, Dirt 3 and Grid 2 and all look spectacular and I am loving the extra peripheral vision that it brings.
My only concern with the UM65 was of course the drop in resolution compared to the UM95 as when I moved from a 27 1080p to 1440p I thought the jump in quality was massive. The 1080p resolution would definitely be prohibitive if I was using this for surfing/productivity but that's why I decided to save £300 and keep the Samsung so I could have the best of both worlds.
Backlight bleed/IPS glow is barely noticeable and the colour reproduction (at factory default I might add) is superb - not quite up to the Samsung's (or indeed the Asus') PLS panel but right up there.

Finguz · 13 Jun 2014 at 23:32

wunkley said:
Nope. Zero backlight bleed. there's some ips glow but that's a given. It's a beauty, which incidentally I bought from ocuk not long after they came out. It also overclocks to 75hz.

I was all set to get this lg 34 super wide, but really glad I held off and waited now. I'm sticking with my dell 29 until dell release a 34 super wide, with gsync, that overclocks a bit. That's my ideal anyway.

Or, I might just stick with my dell 29 to be honest. Many say SLI 780TIs is overkill for 2560x1080, but I don't think it is at all. There are already games out that push them to the max on max settings at this res, and the new AAA games on the horizon are only going to get tougher (witcher 3 as just one example). 3440 x 1440 is pretty hard to push at max settings, even with 2x 780s. I've tried it on my dell with down sampling.

I take from your post that the Dell is ok/good for gaming. What kind of games do you play, if you don't mind me asking?

Rofflay · 14 Jun 2014 at 06:20

Originally Posted by wunkley View Post
Nope. Zero backlight bleed. there's some ips glow but that's a given. It's a beauty, which incidentally I bought from ocuk not long after they came out. It also overclocks to 75hz.

I was all set to get this lg 34 super wide, but really glad I held off and waited now. I'm sticking with my dell 29 until dell release a 34 super wide, with gsync, that overclocks a bit. That's my ideal anyway.

Or, I might just stick with my dell 29 to be honest. Many say SLI 780TIs is overkill for 2560x1080, but I don't think it is at all. There are already games out that push them to the max on max settings at this res, and the new AAA games on the horizon are only going to get tougher (witcher 3 as just one example). 3440 x 1440 is pretty hard to push at max settings, even with 2x 780s. I've tried it on my dell with down sampling.

You are in the same boat as me ive had the 29 AOC for viewing and used DSR and now i am tempted by a £330 Dell 29 inch instead as basically the panel quality is almost the same but smaller.

3440x1440 109ppi 60hz
2560x1080 105ppi 75hz

Really the PPI is not much more so the sharpness would be the same and the 29" has a fantastic contrast ratio that might be better than the 34 inch. But the killer is having a game run with a 75fps minimum framerate. I have suffered with 60hz for a long time and still do, And im currently watching youtube links of games running 30,60,75,120hz and i can see clearly cornering judder at 60 which almost goes at 75 and is eliminated at 120. Not to mention the horsepower needed and reduction to input lag that comes with a 75hz monitor over a 60hz. Just going from just 60 to 75 hertz results in a 25% increase in smoothness and latency drops by 25% from 16.7ms to 12ms.

wunkley · 14 Jun 2014 at 10:06

Finguz said:
I take from your post that the Dell is ok/good for gaming. What kind of games do you play, if you don't mind me asking?

I think it's great. Currently playing stuff like Watchdogs (trying to anyway), GTA4 ENB modded, Skyrim (heavily modded and ENB'd), Mafia 2, Batman Arkham City, Tombraider, Crysis 3 to name a few.

I'm a recent Battlefield 4 and Titanfall buyer too. I'm not a mad fast paced gamer though tbh, I much prefer more sedate, measured games.

But having said that, I think the Dell 29 at 75hz is great for fast paced games. As mentioned I tried the Eizio FG2421 and the difference didn't blow me away, and the image quality is much better on the dell in comparison. The Eizo is meant to have the best contrast ratio on the planet (almost 5000:1 actual) but I honestly don't think it was any better than the dell in gaming use.

And I'm a sucker for 21:9 aspect ratio. I love it.

Rofflay · 14 Jun 2014 at 10:49

wunkley said:
I think it's great. Currently playing stuff like Watchdogs (trying to anyway), GTA4 ENB modded, Skyrim (heavily modded and ENB'd), Mafia 2, Batman Arkham City, Tombraider, Crysis 3 to name a few.

I'm a recent Battlefield 4 and Titanfall buyer too. I'm not a mad fast paced gamer though tbh, I much prefer more sedate, measured games.

But having said that, I think the Dell 29 at 75hz is great for fast paced games. As mentioned I tried the Eizio FG2421 and the difference didn't blow me away, and the image quality is much better on the dell in comparison. The Eizo is meant to have the best contrast ratio on the planet (almost 5000:1 actual) but I honestly don't think it was any better than the dell in gaming use.

And I'm a sucker for 21:9 aspect ratio. I love it.

Hmm ive spent hours looking at both this morning as well and it is a painful decision. The IQ on the Dell is better than the Ezio you say? And the smoothness just how much of a difference is there?

Im just suspicious of 75hz i have no experience of it only 100hz on a CRT but i know 60hz is ruining my eye focus and i think i need to bump up. Certain games run like dogs and others like TF2 are playable but i need 60fps minimums 24/7 to play at 60fps. And then my brain is bouncing back to 16:9 is enough and you would get 120hz. And then it bounces back to no the Dell is wider and superior to any size of 16:9 and you get 75hz. It is available for £331 now as well. Would you mind talking a bit more about the differences to save me using DSR again?

wunkley · 14 Jun 2014 at 11:17

Rofflay said:
Hmm ive spent hours looking at both this morning as well and it is a painful decision. The IQ on the Dell is better than the Ezio you say? And the smoothness just how much of a difference is there?

Im just suspicious of 75hz i have no experience of it only 100hz on a CRT but i know 60hz is ruining my eye focus and i think i need to bump up. Certain games run like dogs and others like TF2 are playable but i need 60fps minimums 24/7 to play at 60fps. And then my brain is bouncing back to 16:9 is enough and you would get 120hz. And then it bounces back to no the Dell is wider and superior to any size of 16:9 and you get 75hz. It is available for £331 now as well. Would you mind talking a bit more about the differences to save me using DSR again?

I'll try bud. Which specific differences do you mean? Between 120hz on the eizo vs 60/ 75hz on my dell?? Ask me some specifics and I'll answer best I can.
I feel your pain, buying a monitor at this moment in time is really hard, and a bit of a lottery!

ms42 · 14 Jun 2014 at 11:22

Had a 34UM95 delivered earlier this week. I love the aspect ratio and the resolution - coming from a particularly old 27" 1920x1200 screen, everything looks so sharp.

Couple of things I'd like to ask about. Being that this thing costs a small fortune, I'd like to know if I'm being too picky or if they're actually an issue.

Firstly, from a seating position 3ft away from the screen, I see a orange tinge in the bottom left and a grey/blue tinge bottom right on dark images. Pretty sure this is IPS glow, as it disappears when I move in front of it, and is not visible if I sit further back. Is this simply a result of the extra-wide screen, and there's nothing I can do about it?

Secondly, a couple of backlight bleed pictures, taken in a pitch-black room (except for various LEDs):

Brightness 25

Brightness 10

How would these rank on the bleedometer? Zero bleed is too much to ask for, but having not owned an IPS panel anywhere near this size or cost, I really have nothing to judge it against.

N19h7m4r3 · 14 Jun 2014 at 11:26

Looks negligible to me, go back around 2 pages and you'll see what real bleed looks like.

Looks more like light IPS glow, especially since if you move closer it disappears. I had to full screen the image to even spot what you're look at.

wunkley · 14 Jun 2014 at 11:27

ms42 said:
Had a 34UM95 delivered earlier this week. I love the aspect ratio and the resolution - coming from a particularly old 27" 1920x1200 screen, everything looks so sharp.

Couple of things I'd like to ask about. Being that this thing costs a small fortune, I'd like to know if I'm being too picky or if they're actually an issue.

Firstly, from a seating position 3ft away from the screen, I see a orange tinge in the bottom left and a grey/blue tinge bottom right on dark images. Pretty sure this is IPS glow, as it disappears when I move in front of it, and is not visible if I sit further back. Is this simply a result of the extra-wide screen, and there's nothing I can do about it?

Secondly, a couple of backlight bleed pictures, taken in a pitch-black room (except for various LEDs):

Brightness 25

Brightness 10

How would these rank on the bleedometer? Zero bleed is too much to ask for, but having not owned an IPS panel anywhere near this size or cost, I really have nothing to judge it against.

Bit difficult to tell from those pics, I'm suspecting a pretty rubbish camera at really high iso settings being used there?
That said, that does just look like a bit of ips glow to me, and all in all I'd say you had a good one there.