Soldato
Yes, its definitely different, they used to use the warming drawers just for breakfast and nuggets basically, but with the introduction of dozens or new items they moved to using these drawers, so they cook the burgers and put them in the warming drawer, then when an order for a cheeseburger comes in they toast the bun, dress it and then take a burger from the warming drawer, wrap it and pass it down. The problem in the UK is if 5 people order cheeseburgers, they dont then build 5, they do 1, then 1, then 1, then 1, then the final 1.I literally stand and watch them cook it in front of me... maybe it's different in the UK.
In Austria all burgers are cooked on the spot, there is nothing in the bin.
Doesn't a cheeseburger take less than two minutes to prepare or something? Assuming an empty grille with no queue obviously.
I worked at McDonalds for almost 15 years during school and uni and then as a manager afterwards and left just before this went live, but the information about it was already circulating internally.
Its basically the reason why you wait 15 minutes for a cheeseburger or for a big £20 order, its all made in the order they receive it into the kitchen and this is drive thru, app and kiosks.