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New 5870 - suspect may have been used/opened

Mr Paul said:
Not true, sooo not true.

The past two things I have received from OcUK have been pre opened.

My HD4850 and my new Sammy monitor were both pre-opened and both billed and paid for as new.

OcUK even gave me two free games to say sorry for the monitor being opened. Gibbo also gave me 10% off my next order for the 4850, however he left before I could use it and now it's gone :(
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Gibbo has left ocuk???? Noway he was the best,,, helped me out loads of times.. When did he leave??
 
I agree generally with most of you when I buy something new I expect new. Not seals broken. New shrink wrap and all. I'm not a big fan of buying blu-ray's from a big retail dvd rental chain. As there new is coming out of a cupboard and then placing in the case.

DSR is abused and even shops have let people abuse it (to avoid hassle). People buy things then use it then return it. DSR was never intended for that. DSR enables you to return a product if not used and new as you would get it out of the factory.

It enables you to inspect the item as you would in a shop eg Purple shirts you see the boxes on the shelf. And you can read a lot more from them.

In same way you don't buy from purple shirts then use it in your system and then return it. It wouldn't be accepted. OcUK and all other etailers wouldn't and shouldn't accept opened units without a restocking fee.

If the 5870 we're opened to put in a new CD or warranty card or anything like that inside then. They (manufactor) should have supplied some tape/sticker to say we added a new voucher, that the retailers can add on.Rather than worry people thinking they got 2nd hand.

My 2 cents.
 
nshire said:
I agree generally with most of you when I buy something new I expect new. Not seals broken. New shrink wrap and all. I'm not a big fan of buying blu-ray's from a big retail dvd rental chain. As there new is coming out of a cupboard and then placing in the case.

DSR is abused and even shops have let people abuse it (to avoid hassle). People buy things then use it then return it. DSR was never intended for that. DSR enables you to return a product if not used and new as you would get it out of the factory.

It enables you to inspect the item as you would in a shop eg Purple shirts you see the boxes on the shelf. And you can read a lot more from them.

In same way you don't buy from purple shirts then use it in your system and then return it. It wouldn't be accepted. OcUK and all other etailers wouldn't and shouldn't accept opened units without a restocking fee.

If the 5870 we're opened to put in a new CD or warranty card or anything like that inside then. They (manufactor) should have supplied some tape/sticker to say we added a new voucher, that the retailers can add on.Rather than worry people thinking they got 2nd hand.

My 2 cents.
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You don't understand the DSR then.

You have the right to use and assess if you are happy with a product or not.

It's not abuse of the law, it's why the law was made in the first place.

By bringing the purple shirts in to it, you're just demonstrating that you don't understand the DSR.

Purple shirts is a high-street retail outlet, you know, the opposite of distance?

Distance selling is called so because of what it is.
 
Buckster said:
http://www.oft.gov.uk/shared_oft/business_leaflets/general/oft698.pdf

look at paras 3.58 and 3.59

DSR I agree is bad for the sellers - and I wouldn't send something back if I'd used it - unless genuinely it was faulty or didn't meet specs in some way - but DSRs don't say anything about the item being unused - not even sure if they have to be in original packaging ... just has to be sent back with the item ?
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From my point of view, my money is more important than the shop's profit.

It's also to stop shops from being able to make up their own rules.
 
I bought my 4870x2 in the US it came with all it's seals completely intact. Not a scratch on it, pristine.

Now I have had other items purchased brand new in the UK that have arrived with the seals open. Sometimes this has been explained by the manufacturer having to place 'UK plugs' in their European stock, which as much as I want to, I don't believe. Other times it just has not been explained.

One should also always bear in mind shops that sell, for example, CPUs that are guaranteed to work at a certain speed - as almost certainly these are cherry picked from 'all' the stock. Hence whatever is left over is probably not going to clock very much at all. Whenever I buy from anywhere I pay extra to get the cherry picked version that is guaranteed to work at the stated speed when overclocked. I have no idea how shops 'choose' the CPU's that they will sell as part of their overclocked systems or sell as 'guaranteed' stock, but it does make you wonder.
 
You have the right to use and assess if you are happy with a product or not.

It's not abuse of the law, it's why the law was made in the first place.
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Yes but DSR was never intended as a try before you buy scheme and I would expect any item returned under the DSR to go back into normal stock as it should be returned in a resellable condition.

From my point of view, my money is more important than the shop's profit.
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Then the shops will either have to close or make up the shortfall by increasing prices, I'm sure you will care then.
 
nightmare99 said:
Yes but DSR was never intended as a try before you buy scheme and I would expect any item returned under the DSR to go back into normal stock as it should be returned in a resellable condition.



Then the shops will either have to close or make up the shortfall by increasing prices, I'm sure you will care then.
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Shops know the rules when they set up business.

People go on about subsidising of costs due to "abuse" of the DSR, but that's a load of rubbish.

It's not happened yet, and it's not gonna happen at all.

People live in the "what if" way too much.

DSR has its purpose, it is essentially a try before you buy scheme due to the way legislation is written.

You're able to make sure you like the product and you're happy before you commit to sealing the "contract".

I've never used the DSRs my self, but I at least know enough about them to cover my self if a retailer ever tries to skank me out of my money.

My money is more important to me than a shop making a profit, that's the bottom line with most people, look after yourself before you look after unconnected unrelated third parties.

Have you not seen the threads on here? "Hmm, what new ferarri shall I buy next" from the owners of this store.

Yeah, poor them they must be living in the dark because they can't afford electricity.

You seem to be completely oblivious to the amount of sales such stores turn over. Thousands of sales per day, I wonder what the percentage of buyers know their rights fully? A single figure percentages I'd expect.

It's within the law, if it's unfair, get the law changed, otherwise people know what they're getting in to by opening a shop.

If they don't like it, then don't run a shop. What's a shop with out customers after all?

I'm on the consumers' side and most if not all consumers should be too.

I think most people who are condemning such law feel the need to play devil's advocate without even realising.
 
Shops know the rules when they set up business.
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Actually a lot of businesses pre-date the DSR.

You seem to be completely oblivious to the amount of sales such stores turn over.
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Quite the opposite in fact.

I've never used the DSRs my self, but I at least know enough about them to cover my self if a retailer ever tries to skank me out of my money.
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Thats fair enough after all thats what the DSR was really intended for unfortunatly its been badly implemented.
 
well, like most laws getting it right isn't possible. it'll either favour one side or the other unfairly
 
The seal on my box was undone it's nothing to worry about probably just some extra quality control from Sapphire, pretty sure the anti static was sealed though
 
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Tom|Nbk said:
The seal on my box was undone it's nothing to worry about probably just some extra quality control from Sapphire, pretty sure the anti static was sealed though
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none of my cards has ever had the antistatic bag sealed. just folded back on itself.

As for my seal being open/not stuck properly it could have just been to throw in the free Dirt 2 voucher as mine was sat on top of everything else and not in with the rest of the bundled items
 
Ace Modder said:
OcUK do not open any goods prior to shipping out.

Any "tested" cards are used internally, we do not shipped opened products. (The only products we open prior to shipping is for system builds - not a surprise lol)
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That's simply not true otherwise I would have received a new sealed product.
 
matttrd said:
That's simply not true otherwise I would have received a new sealed product.
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What you just said, isn't true.

Distributors, by design, will source stock where ever they can get it, if thats a warehouse with stock in Japan, a store in the antartic or direct from the USA, whatever.

What is often available is regional software versions etc, because Sapphire for instance, don't give a crap whose hands the card ends up with in their home, but they want the free game to be the right regional version, or in the right language.

Its very cheap to send out all the cd's to a distributor, to change over if they've got the wrong version of software in.

Then you've got the stituation that, not every company for instances seals the anti-static bag, some do, some don't, some seal boxes but not the bag, some seal the bag, but not the box.

Shockingly, sometimes, they just run out of stickers :o

Sometimes companies ship the wrong game in a batch of boxes and its cheaper to send the right cd's to the distributor, than have all the cards shipped back, then sent out again :o

Stuff happens, if the cards broken, faulty, has poo on it, send it back, if theres no sticker, and the card works fine, what the heck is the issue.

Trying to remember, I used to work in a warehouse/rma department for a rival, most mobo's boxes aren't sealed and bags inside often are. Graphics cards usually do have sticker on the outside, not always, most used to seal the anti-static bag. Not seen a PSU box sealed with stickers.

Infact the only product i'd ever be certain would be completely sealed, is a CPU, obviously not an OEM one though :p

Most memory wasn't sealed either, Kingston, seal the crap out of everything though.
 
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don't forget these cards have all been through customs too and arrived late. Any chance they could have opened them just to check everything was all ok?

personally mine works fine so i'm not bothered tbh. No marks on the card (finger prints etc) as these are easily detected now with the plastic housing all the way round.
 
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