New Site Feedback

Edrof said:
It isn't a bug, but for such an established company not to have a copywriter tidying up your copy doesn't make sense. I suppose it might not be cost-effective to have your thousands of product-descriptions proofread, but there are a multitude of mistakes throughout the site with many in fairly static, high-traffic locations like your home and contact pages. Writers are cheap! :)
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This.

I had a friend call me last night to ask whether OcUK was a legit company (after I'd recommended OcUK to them) because of the numerous typos and assorted grammatical errors.

ocuk_support.jpg



If someone went to the trouble of calling me to ask about this, you can be fairly certain it's costing you money. Hire a copy checker.

The site itself is more cluttered than it used to be. The replacement of the component menu on the left with social media links seems to be a mistake. And It's certainly not as unique or recognisable as it used to be.

Overall though, it's a website..
 
benneh said:
This.

I had a friend call me last night to ask whether OcUK was a legit company (after I'd recommended OcUK to them) because of the numerous typos and assorted grammatical errors.

ocuk_support.jpg



If someone went to the trouble of calling me to ask about this, you can be fairly certain it's costing you money. Hire a copy checker.

The site itself is more cluttered than it used to be. The replacement of the component menu on the left with social media links seems to be a mistake. And It's certainly not as unique or recognisable as it used to be.

Overall though, it's a website..
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I will make sure this one is fixed ASAP, thank you for pointing this out.

Also, the top right forum banner is something we are aware of, this will be fixed soon. :)

We are listening to all feedback from you guys here for any bugs or errors, and we are slowly implementing some changes over time to try and keep everyone happy.
 
5UB said:
I will make sure this one is fixed ASAP, thank you for pointing this out.
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It's not just that sentence: there's a lot of it throughout the shop. Sometimes the copy isn't wrong, as such, but it doesn't zing like it should and the reader can tell it's 'home-made'. I might have time soon to go through the main sections for you and either rewrite them or tell you how long it would take another copywriter to bring them them up to scratch. What do you think?


5UB said:
We are listening to all feedback from you guys here for any bugs or errors, and we are slowly implementing some changes over time to try and keep everyone happy.
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That's great and it's super that the community wants to help. :)
 
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We have hired someone now to clean up content but there is a lot to go through all over the site. Hopefully as he gets fast with the system everything should be cleared up more and more. The old site was even worse for spelling mistakes.
 
Edrof said:
It's not just that sentence: there's a lot of throughout the shop. Sometimes the copy isn't wrong, as such, but it doesn't zing like it should and the reader can tell it's 'home-made'. I might have time soon to go through the main sections for you and either rewrite them or tell you how long it would take another copywriter to bring them them up to scratch. What do you think?
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We hired a content manager just very recently, and his job is to correct any mistakes in the text, we are actually already ahead of you with this one, he just needs to work faster, I need to get my whip out. :p

However, with over 10,000 products on the website, and even more website pages, there is a lot of text to keep on top of, but we will get there in the end, especially with the great help our forum community is giving. So if you do see any mistakes, feel free to email me, or leave a message in the Customer Service section and we will be keen to fix anything up!

Edrof said:
That's great and it's super that the community wants to help. :)
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Definitely, that is what makes this forum so great. The community is you guys!
 
What happened to all stored payment info on the old site? Did it get deleted? I love that despite a lot of negativity, OcUK are listening to the customers! Good stuff.

This new website hit me like:

a77cb82a67d5904a767f7ea30b9ae89c.gif


The cheesy is what makes me laugh. How could anyone get any work done sat next to you. :D

Is that why you have a slave? Nobody will do enough work to get paid a proper wage. :D :D
 
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5UB said:
We hired a content manager just very recently, and his job is to correct any mistakes in the text, we are actually already ahead of you with this one, he just needs to work faster, I need to get my whip out. :p

However, with over 10,000 products on the website, and even more website pages, there is a lot of text to keep on top of, but we will get there in the end, especially with the great help our forum community is giving. So if you do see any mistakes, feel free to email me, or leave a message in the Customer Service section and we will be keen to fix anything up!
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Great stuff! A writer will improve things quite a bit. I was going to offer to edit your main sections for free (home page, contact page, etcetera), but the rest would have required a lot of hours. Ten thousands products...eek! :)
 
What a load of crap! please but it back! in 4K its looking even more like a kid has built it! epic fail in my terms , other retailers are far better now, sorry OCUK ive been a loyal customer since you opened, but this is the best fudge up you have made lol. ps take link off tel number.
 
Why is this in life and not a sticky? Anyway....

A bit odd even if OcUK wanted to steer people towards retail; OEM with 1-year-warranty priced the SAME as retail with 3-year-warranty:


This 4930K pricing makes no sense as even after the previous price before reduction OEM is priced higher:


Not including the the 5820K even though price is the same because original price before reduction does show the value for the 3 year warranty in the retail version. Other OEM's that are priced higher than retail are the 4790K OEM, 4690K OEM.

P.S. OcUK, just knock the OEM price down, not the retail up ;)
 
Which noob registered the EV SSL with OCUK instead of OcUK? :(

Also, it has been mentioned before, but I'm really surprised it isn't responsive, that's one of the minimum requirements these days imo.

Edit: also, the copyright at the bottom of the forum has annoyed me for ages. It's Ocuk... where's the consistency?!
 
It was nicer to look at before. Now it feels like there's too much going on at once (Even though it's pretty much a reskin) I guess it's all the colours randomly placed over the page.
It could do with being responsive after all this time. I personally don't care much about mobile, but when you have a screen resolution lower than 2560 wide, (such as 1920x1080) and snap to one side, you have to scroll horizontally to see everything.

I do like the wishlist and comparison features though.
 
PC wrecker said:
What a load of crap! please but it back! in 4K its looking even more like a kid has built it! epic fail in my terms , other retailers are far better now, sorry OCUK ive been a loyal customer since you opened, but this is the best fudge up you have made lol. ps take link off tel number.
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Yes it does look a wee bit odd in 3840 x 2160:

5FMiz5h.jpg

:D
 
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