It's been a mission of pain since my Switch arrived. Yesterday it finally started working after countless attempts to factory reset and I got to play Zelda for an evening (which is amazing!) and this morning it has totally crapped out again. The charge icon shows up, but nothing happens and no amount of powering up/down in different ways works. It looks there was a big 340 page thread on the Nintendo forum that they deleted on this - so Switches with dodgy batteries is a known issue. If I send it back to the rainforest it will likely be months of waiting for a replacement and the glass screen protector is on perfect, so i'm tempted to send back to Nintendo for a repair (which is frustrating on a brand new console!). What kind of turn around have you guys been getting on the joycon issues? Having just got into Zelda it's going to be hard sending it away!