It's only been in the last couple of years where I've heard numerous representatives from numerous gaming companies referring to the widespread toxicity of their customer base and how it's affecting their decisions. What used to be a bit of "game rage" has flooded out into social media interactions, and then into their every day interactions. Digital existence and the "anonymity buffer" that it provides is rapidly becoming the new base-line for human interaction and as such there's less willingness for people to interact in a reasonable manner.
These days "nice guys finish last" has been taken to the extreme but, speaking personally, I think that's now being flipped on its head. So many people are being entitled ar***oles to each other than when someone talks to you in a polite way you are much more likely to stop and give them as much time and attention as they need. We're all human and at times it's hard to care about the kn***ead who is screaming into your ear.
Sadly it's the toxic nature of entitled people this filters through in game as well