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Ordered a Asus ROG Strix OC at 14:37 today - am I in the first batch or oversold?If it’s not shipped tomorrow contact sales as we did not over sell on those.
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Ordered a Asus ROG Strix OC at 14:37 today - am I in the first batch or oversold?If it’s not shipped tomorrow contact sales as we did not over sell on those.
Sometimes take a few hrs to show on their system after collection (which is fairly late in the evening from ocuk).@Gibbo Mine has shipped but every time i go on DPD it says the details are incorrect. Am i being impatient or could there have been a mistake with my address?
Agreed mate this should be standard part of the order status letting customers know not having to go digging through a forum to find that cards have over sold.Ocuk have had 2 years to make sure things didn't repeat its self from the 3000 series it looks like nothing has changed.
@Gibbo Mine has shipped but every time i go on DPD it says the details are incorrect. Am i being impatient or could there have been a mistake with my address?
@Gibbo So even if i haven't received an order confirmed email yet for my Inno3D X3 i should expect it in 2-4 weeks?
@Gibbo what the chance of receiving a : Zotac GeForce RTX 4090 Trinity 24GB GDDR6X PCI-Express Graphics Card
Date ordered: 12/10/2022 15:11:03
Thanks![]()
Thank you for the quick reply this helps a lot.Yes the X3 I think was cheapest SKU on our website so it sold out fast and kept selling as website did not pull it and by the time I got it down we’d over sold by around 30 units, we have 50 more due in 2-4 weeks.
Am I likely to get my MSI 4090 SUPRIM X 24G dispatched tomorrow ? order went in around 15:13 Amazon payment.
Will call up tomorrow and see if i can swap to a OC which was £1879 if i remember correctlyZotac Trinity
Inno3D X3
ASus Strix OC
Over sold the most.
Zotac have some OC and AIRO left so you could contact CS about changing to one of those or wait as we will honour price even though our USD cost has increased on none OC models.
Ordered a Asus ROG Strix OC at 14:37 today - am I in the first batch or oversold?
Will call up tomorrow and see if i can swap to a OC which was £1889 if i remember correctly![]()
"price paid will be honoured" sounds like a hilarious ****-take considering you're more expensive than all your competition. There WAS stock elsewhere that I could and WOULD have purchased if I'd have known that my order here WASN'T REAL.Yes.
We take payment up front for all orders. At 3pm nowhere else had any stock we were later to get cards live due to website struggling under demand. Unfortunately even with all the updates the site can still not update stock fast enough when so many people are ordering at once unfortunately and it’s something the website team have been trying to resolve for a while not and still work to do, apologies.
Next day is from despatch. All we can do is apologise and next stocks are due in in 2-4 weeks and price paid will be honoured as board partners have already increased our cost on none OC version but this was somewhat expected, happened with 3080’s.
You can either wait or customer service can refund your money in full.
Yes we oversold but around 63 cards and 60 are due in tomorrow so your chances are very good to have it for weekend. Of course our delivery needs to arrive on time but it’s from a U.K. suppliers so should be fine.
Stunning customer service , thanks mate much appreciatedYes it was £1879 so different to pay if your happy with swapping, any issues just point CS to my reply here or I can try sending you a PM which should then allow you to respond to me and you can give me your order number and I’ll sort it for you. I’ll PM you now or try too.