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*** NVIDIA GEFORCE RTX 4090 STOCK SITUATION & OcUK YOUTUBE REVIEWS - NO COMPETITOR DISCUSSION ***

James Mackenzie said:
You would think that they would ship more cards than one from 2014, especially considering PC gaming has gotten a lot more popular since then.
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Yep but as I mentioned VRAM alone there is 5x more VRAM on a 4090 compared to a 970, then other complexities, resources for coolers and I guess maybe it takes 5-10x longer to make a 4090 compared to a 970, I am guessing of course but the 4090 is a whole different ball game, let us hope shipments can ramp up fast and the demand can be met sooner rather than later. :)
 
So my OCUK experience really has been a bit of a rollercoaster!
The Low of everything not being buyable within the first minute.
The High of finally checking out a Inno3D.
The Low of finding out it has been Oversold.
The High of being able to upgrade to an in-stock Zotac.
The Low of being hung up on by CS, saying i'm wrong :confused:

Just to say, despite the fluctuations in the situation, I do appreciate the help from everyone, must be mad in the office right now. Hopefully I can get something sorted soon :cry:
 
denigor777 said:
It's surprising to me that the industry has not invented a way to test website ordering systems with simulated high-volume traffic yet.
I mean, there's clearly a need for something that simulates many thousands of users making web page requests, clicks, inputs and purchases through systems.
But if this was available, I guess the developers that OC uses would have been using such a system already. So it cannot exist.
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The website itself isn't the issue. We have cloud based hosting which responds to high traffic to "spin up" more servers. This is the reason why, in contrast to the 3080 launch, the website was navigable and we were able to manage the sales actively. As I understood it (I'm no expert), the problem comes when all of those "websites" try to connect to the secure database at the same time.
 
@Gibbo hey sorry yet again for bothering you, but Any rough idea of when I'll know if my suprim x order is a no go? Is pm'ing my order # an option to see if I'm even close or is that not how it works? Sorry again, I'm sure these launches are hell for you ^_^'
 
tyrone321 said:
So my OCUK experience really has been a bit of a rollercoaster!
The Low of everything not being buyable within the first minute.
The High of finally checking out a Inno3D.
The Low of finding out it has been Oversold.
The High of being able to upgrade to an in-stock Zotac.
The Low of being hung up on by CS, saying i'm wrong :confused:

Just to say, despite the fluctuations in the situation, I do appreciate the help from everyone, must be mad in the office right now. Hopefully I can get something sorted soon :cry:
Click to expand...
The low of checking our wallets :cry:
 
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tyrone321 said:
So my OCUK experience really has been a bit of a rollercoaster!
The Low of everything not being buyable within the first minute.
The High of finally checking out a Inno3D.
The Low of finding out it has been Oversold.
The High of being able to upgrade to an in-stock Zotac.
The Low of being hung up on by CS, saying i'm wrong :confused:

Just to say, despite the fluctuations in the situation, I do appreciate the help from everyone, must be mad in the office right now. Hopefully I can get something sorted soon :cry:
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Getting our sales manager to give you a call on your mobile. :)
 
Talisman77 said:
There are definitely ways to ensure overselling doesn't occur - I specialise in high-concentration e-commerce and one of the ways you could prevent this for example is have the "buy now" button press push to a FIFO queue. Each message in the queue is idempotent to the millisecond, and messages are consumed by your backend system in the order they are received - this is separate from the website so even if that gets pummeled you can still process those who made it through. The process decrements your stock counter by 1 in your DB and then the user is redirected elsewhere to pay and finalize their order. If they don't finalize within x time, the stock is incremented again and the next message in the queue is given a shot to buy it.

As for the website, ideally you'd have that behind a number of load balancers with several other machines hosting your webservers. Bonus points if you can rapidly scale these in line with demand.
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I understand that there are systems built to handle things like that...ticket websites for example. However, these are specialised and our requirements for an ecommerce site are much more complex and varied. We can't build a business on a platform which is built for the few "big launch days" rather than the other 362 days of the year.

We "spun up" a number of extra servers before the launch and more afterwards. However, this probably made the situation worse, because it enabled thousands of people to access the product pages simultaneously and so many concurrent secure connections caused issues with the database. Lesson learned I hope. We'll look into whether we can resolve it in future.
 
ShadowMask said:
@Gibbo I ordered a MSi Gaming X, Got confirmation email before 3pm. No delivery email yet though, can I assume it's not processed yet or I missed the first batch?
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First batch be missed I am afraid to say, 5 just got delivered but I've no idea if that will cover you and we are expecting more of those next week and week after.

OTSDARVA said:
@Gibbo hey sorry yet again for bothering you, but Any rough idea of when I'll know if my suprim x order is a no go? Is pm'ing my order # an option to see if I'm even close or is that not how it works? Sorry again, I'm sure these launches are hell for you ^_^'
Click to expand...

The stock as planned arrived and all orders should ship out today! :)
 
Rikk said:
Morning Gibbo, I ordered a Zotac Trinity, I did call this morning at about 930 but told very bluntly NO option to change, are there still options open for this?
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I will drop you a PM requesting your order number and mobile number, I will try to change for you, if I fail I shall request our sales manager gives you a call to sort for you. Amazon payments are causing issues, but debit/CC and paypal payments can be ammended.
 
Gibbo said:
First batch be missed I am afraid to say, 5 just got delivered but I've no idea if that will cover you and we are expecting more of those next week and week after.



The stock as planned arrived and all orders should ship out today! :)
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That's great but to be more specific my order is still marked as undefined, in which case can I assume that I'm out of luck? I used amazon pay and if I read correctly they were a problem?
 
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ScottiB said:
I understand that there are systems built to handle things like that...ticket websites for example. However, these are specialised and our requirements for an ecommerce site are much more complex and varied. We can't build a business on a platform which is built for the few "big launch days" rather than the other 362 days of the year.

We "spun up" a number of extra servers before the launch and more afterwards. However, this probably made the situation worse, because it enabled thousands of people to access the product pages simultaneously and so many concurrent secure connections caused issues with the database. Lesson learned I hope. We'll look into whether we can resolve it in future.
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Lesson leaned ?
Overlockers do the same thing every big launch lol
 
Gibbo said:
First batch be missed I am afraid to say, 5 just got delivered but I've no idea if that will cover you and we are expecting more of those next week and week after.



The stock as planned arrived and all orders should ship out today! :)
Click to expand...
My order I've paid for with Amazon pay for the suprim x any way to check if that's confirmed or gone through before I call cs? Confirmation email from both amazon and ocuk
 
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