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Discussion in 'Graphics Cards' started by Gibbo, May 27, 2016.

  1. Gibbo


    Joined: Oct 17, 2002

    Posts: 32,517

    Location: OcUK HQ

    MSI are coming to OcUK HQ tomorrow, to go through all SKU's as now it is getting confusing trying to keep track of 100 different 10 series cards.

    So MSI should have answers tomorrow, including Aero. :)
  2. Alphafox


    Joined: May 31, 2016

    Posts: 51


    I have two standard xtremes on preorder. Been waiting over a month already and some info would be much appreciated..
  3. Alchenar


    Joined: Jun 5, 2016

    Posts: 29

    ASUS are pretty notorious for bad customer service. This is actually a big plus for OCUK, I bought a 4k ROG monitor that had a fault and got a no-nonsense return within a couple of working days - I absolutely hate to think what would have happened if I'd had to deal directly with ASUS UK.

    There have to be yield issues. There's a reason there's 2 versions of the Strix and the non-OC one has at least twice the numbers being shipped - they obviously went a bit too aggressive with the clock and aren't getting enough cards that can hit it. I doubt there's a fundamental issue, they were a bit too optimistic about what factory OC they could reliably pump out.

    e: to be clear, I absolutely love ASUS because they consistently put out top-tier products and their stuff can be trusted to work - I'm just not blind to their faults as a company.
    Last edited: Jul 4, 2016
  4. MumboJumbo


    Joined: Dec 2, 2006

    Posts: 8,194

    You make fair points. The issue for me is the complete lack of information. The continual movement of shipment dates from as early as 3rd of June to some time in the next week for just 50 cards. Anyone in the 100-200 queue rang may not even see their card for a month. Anyone over that probably has no chance.

    Consider that everything we've seen suggests that almost all the cards are going to hit 1.9ghz unless you're unlikely and you might ask what are you getting for your money? 3 fans that are probably louder than the competition anyway but admittedly probably do keep it cool.

    EVGA and MSI have cards in stock right now across the internet that will cool just as well and quieter and will almost certainly hit that clock. You just might have to pay a bit more currently if you wanted it tomorrow. If you believe you may not see your strix for the next 2+ weeks, what are the chances that the other manufacturers begin to come down in price as well? I am just questioning the worth of my order, that is all.

    As I'm sure you can tell, I'm just frustrated and venting. Been on a 570 gtx for over 5 years now and can't even play recent games. Never dropped so much money on a card before and quite fed-up of how it's being handled. I shall take my negativity elsewhere and leave you gentlemen alone!
    Last edited: Jul 4, 2016
  5. joker0257


    Joined: May 11, 2016

    Posts: 27

    Location: Birmingham

    I got a call today from a competitor confirming my 1080 Strix OC system was built tested and ready to ship. I'll have it on Wed morning.

    I was #1 in their queue after a 27/5 order so i'm chuffed given the size of the queue here. I know OCUK had a few small batches already and with those huge pre order numbers, getting 50 will only scratch the surface.

    I'm not sure whats happening at Asus. A few weeks back they faced bad PR due to allegations of rigging review samples of this card (not so in my opinion) then there were rumours of overheating and then they go and release a 1080 Strix card identical in appearance to the OC but with FE clock speed - without really announcing it.

    The slower card is more available - was in stock here last week and has 2 x OC levels due in this week.

    As pointed out already - companies like Palit, Inno3d and MSI have been able to literally deliver so its about time ASUS did too.
  6. fat4l


    Joined: Jan 16, 2010

    Posts: 326

    Asus graphics card ? ...Never Ever again. I had Asus Ares III -1400£ card and Asus Strix 980TI OC.... and their customer support is a joke. Like..."ok, you are not getting my money again!".
    I woudl rather go with evga or msi
  7. Ben @ EVGA

    EVGA Rep

    Joined: Mar 11, 2013

    Posts: 446

    Location: Warrington

    As I have said at the weekend the SC cards for the GTX1070 and 1080 are incoming this week along with the FTW GTX1080 units. They will arrive likely Thursday with OCUK.

  8. Ben @ EVGA

    EVGA Rep

    Joined: Mar 11, 2013

    Posts: 446

    Location: Warrington

    Say Hi to Frank for me :)
  9. Kamoenix


    Joined: Jun 17, 2016

    Posts: 16

    +2 To this, very interested if the standard ones are coming or if its just the Waterfroce and PP. Would be very disappointed if that was the case.
  10. Kezzz


    Joined: Jun 15, 2016

    Posts: 24

    As the same with any other company. I also agree with in that they estimated too high for the clocks on the card and are now having problems getting a healthy amount of chips to perform in a stable state. My biggest keeping power for this card is the price I got it at on pre-order. If there was another like the Gaming X etc at the same figure, I would have jumped ship long ago.

    You have every right to vent, my posts in this thread have been subtle but along the same path. That's only because I like to keep informed on what is happening which apart from Gibbo, not much has been said other than angry customers voicing the same concerns. Thankfully, OCUK haven't taken any money yet so apart from the order holding in my account, the funds are still in my pocket.

    You're lucky you still have a graphics card to play with. I'm using this shocking iGPU Intel HD 530. It makes me want to punch my screen at how poorly it performs. Most games are sub 20 unless I run at 720p or lower with the lowest settings. At this moment in time, the only think keeping me in the loop with the Strix is my initial pre-order figure. Until another card (not reference) is widely available in stock (I believe OCUK are still doing pre-orders on most) and of the same/very similar price, I don't see any point in my patience cracking and I quickly jump to buy the card which is available now.
  11. PoolG


    Joined: Oct 25, 2010

    Posts: 58

    MSI Gaming Z 1080 listed on another site, higher clocks than the X. Is this coming to OcUK?
  12. PoolG


    Joined: Oct 25, 2010

    Posts: 58

    For me its a simple one, they are ugly as hell!
  13. grumpybeard


    Joined: Jul 24, 2009

    Posts: 720

    Location: Lost in Alps

    Guess not, speaks volumes
  14. davecarter


    Joined: Apr 24, 2006

    Posts: 477

    Location: Dorset


    Was just going to say the same
  15. Neutrino101


    Joined: Mar 29, 2016

    Posts: 139

    Location: Salisbury

    Last edited: Jul 4, 2016
  16. Jimdriver2


    Joined: Feb 1, 2011

    Posts: 45

    All the wavering and order switching by the rest of you has meant I had confirmed this morning my FTW order is now at position 36.

    Hopefully will be gaming on it this weekend then!
  17. Griffildur

    Wise Guy

    Joined: Dec 27, 2014

    Posts: 1,638

    Location: Southampton

    I have a Rog monitor as well, which failed after a few months. Asus sorted me a replacement within a week, no questions asked, all done through their online system. No complaints from me, they were great.
  18. PoolG


    Joined: Oct 25, 2010

    Posts: 58

  19. FrankVVVVV


    Joined: Jul 1, 2016

    Posts: 3

    You must have been be very lucky. I once had to return a Deluxe motherboard. Took them 2,5 months to send me a replacement. That's 2,5 months of me not having a gaming PC!!!
  20. Simon Belmont


    Joined: Mar 11, 2013

    Posts: 4,880

    Then hope OCUK send Thursday to me for Friday delivery. Very much looking forward and will be here on forums as it happens to report back.