I don't dislike the idea of the redesign as the old site was looking a little dated but have to agree with the general sentiment that the new site is too busy and probably should have been in some kind of beta before being rolled out.
Here are my suggestions for the front page:
- Move the community engagement Icons (Twitter, Facebook, etc) to the top next to the business button and delete the Community engagement text.
- Simplify the Forum button and move it to the top next to the Twitter Facebook icons. Make the Forum button red if need to empathize.
- Move the PC Configurator next to the Banner to a button a square button (see below)
- Shift the Visit our store and Contact us right over the removed forum icon.
- Change the main navigation buttons for departments (PC Systems, Laptops & Tablets) from Silver to Blue like the buttons below.
- Move blue buttons (offers, Top sellers, etc) to the square buttons like the PC system, Laptop buttons. Have a two tier system of 6 on 6 (Row 1: PC Systems, Laptops, PC Components, Case & Modding, Monitors, PC Configurator - Row 2: Offers, Top sellers, New, Highlights, 8 Pack, Brands)
- Following removal of blue buttons extend red colour scheme from search bar across.
- Remove repetition in the Square Boxes, as currently it says PC Systems in Blue above the image and then PC Systems in black below.
- Move the Newsletter sign up Box into the Contact Box at the bottom of the page.
- Reduce the horizontal spacing in the Shop Service and Information Box near the bottom.
- Reduce the spacing between the Shop Service / Information, Flagship Brand stores and Top Categories boxes.
By no means am I an expert in website design just some ideas that I think would clean up some of the busy areas (less is more) and offer more relevance to key OCUK selling points (Offers / 8 Pack).
I do hope your web developers are not hiding in a corner somewhere the website is not bad it just needs some more work.