My experience is several years (and two moves) old now but shares many similarities. I had a year of BT before Hyperoptic was available. Don't remember the exact timeframes but that wait from the announcement that it had all been agreed with building management to actually ordering seemed like an eternity. Sorry I can be more specific. I do remember the order and install dates being pretty close.
On the day of installation I had the technician run the cable the length of the entrance hall to a coat cupboard that had telephone master socket, TV distribution etc. I think there was a limit of 5m of cable or something like that but the guy said they'd do anything that was reasonable.
On the day of installation I had the technician run the cable the length of the entrance hall to a coat cupboard that had telephone master socket, TV distribution etc. I think there was a limit of 5m of cable or something like that but the guy said they'd do anything that was reasonable.