Supposed to be getting this installed on Monday. Not convinced it'll happen, it showed up as available to order a few weeks ago and a couple of neighbours put orders in; one was cancelled due to a system error and the other had an engineer come out who said the building isn't connected yet and wouldn't be for some time. I did ask the question when I rearranged my install but they didn't really answer it so I suppose we'll see, perhaps if they keep sending installers out who then can't get the job done they'll take some notice and actually start communicating with us a bit better.