The 2nd point played a considerable role in the 1st point occurring, because the cap on each area was fairly small, not many people could get in so you could wait several hours then when you got in it felt really empty..
So get off your high horse and stop thinking you are in someway superior to the rest of the mmo community.
The Queues on ToFN were FAR longer than I have seen in any previous MMO launch(and I have seen quite a few), the queues would start early in the morning and gradually increase as it got towards peak-time in Europe. Plus instead of allowing people to transfer or stopping anybody that hadn't been deployed to that server from making a character there, they kept allowing people to join the server.
If they had forced guilds to stick to their deployed server, we wouldn't have had such a problem. Instead 2 servers worth of Italian and Spanish guilds were allowed to leave their designated server and pile on ToFN meaning guilds like us who had been deployed there were stuck..