Plusnet Discussion Thread

APM · 17 Dec 2020 at 18:46

Hello,
could a plusnet customer explain to me how their tv packs work please?

Armageus · 17 Dec 2020 at 18:58

APM said:
Hello,
could a plusnet customer explain to me how their tv packs work please?

In what respect?

You take a Plusnet branded youview freeview box and any premium channels packs are provided over the internet via IGMP multicast.

APM · 17 Dec 2020 at 19:14

I see an entertainment pack on the plusnet website but it's not clear what channels are included in that.

https://www.plus.net/tv/faq/

so Discovery and Nat Geo are included for free?

Armageus · 17 Dec 2020 at 19:36

APM said:
I see an entertainment pack on the plusnet website but it's not clear what channels are included in that.

https://www.plus.net/tv/faq/

so Discovery and Nat Geo are included for free?

Yep they are included in the base £5/month youview fee

APM · 17 Dec 2020 at 20:10

Thanks.

APM · 17 Dec 2020 at 22:09

Armageus said:
Yep they are included in the base £5/month youview fee

Just one more question,so you have to sign up for BB then when that has started you can get the tv as I can't see how to order tv from the website on an initial order?

Armageus · 17 Dec 2020 at 22:38

APM said:
Just one more question,so you have to sign up for BB then when that has started you can get the tv as I can't see how to order tv from the website on an initial order?

Sign-up for broadband first and then best to ring them to add tv

APM · 18 Dec 2020 at 07:17

Armageus said:
Sign-up for broadband first and then best to ring them to add tv

Cheers.

Snow-Munki · 18 Dec 2020 at 09:12

What deals do you guys have with plusnet ?
As my line rental saver is about to expire and my 18 month expires with them in April 2020.

Line rental save is £197 for the year and internet I think i pay around £9.90 ish for 50Mb.

ChrisD. · 18 Dec 2020 at 09:17

I can't remember what deal I was on, I'm out of contract and have been for a few months, but I'm moving house in a few months so didn't want to tie myself in.

Bigpig · 26 Dec 2020 at 09:17

Been with PN now for 3 years and my contact is up and I think I will be leaving them. My connection has been really iffy this past year and get no were with PN CS.

ChrisD. · 26 Dec 2020 at 09:38

Bigpig said:
Been with PN now for 3 years and my contact is up and I think I will be leaving them. My connection has been really iffy this past year and get no were with PN CS.

It it’s a connection issue between you and the cabinet then changing provider will achieve nothing.

Bigpig · 26 Dec 2020 at 10:23

ChrisD. said:
It it’s a connection issue between you and the cabinet then changing provider will achieve nothing.

Don't think it is. Always seems magically work its self out before CS get back to me.

ChrisD. · 26 Dec 2020 at 10:37

Bigpig said:
Don't think it is. Always seems magically work its self out before CS get back to me.

What issues are you having? I've been with PlusNet 4 years now I think and I've never had any issues apart from an Openreach related one.

Bigpig · 26 Dec 2020 at 10:42

Random drops during morning to afternoon. High ping issue's which was eventually sorted.

ChrisD. · 26 Dec 2020 at 10:44

Bigpig said:
Random drops during morning to afternoon. High ping issue's which was eventually sorted.

Is this using a wired connection or wireless?

Bigpig · 26 Dec 2020 at 10:57

Wired also seems as if my speed has took an overall knock this year.

Spotted 3 deals so far. Live in N.Ireland in the sticks so my options are probably limited.

Stay PN 27.99
BT 27.99 £80 voucher
Talk Talk 25 £70 Voucher (I know)

ChrisD. · 26 Dec 2020 at 12:09

Is there any noise on the line? It might be worth reporting it as a voice fault.

Caged · 26 Dec 2020 at 13:21

Are you in any of the purple patches on this map?

https://www.openreach.com/fibre-broadband/fibre-first#fibrefirstlocations

oggiet · 27 Dec 2020 at 18:35

Can anybody recommend me decent modem/router in one to replace plusnet given one, I have fiber with them. Don't want to spend more than £150.