I don't recall actually ever using it, but I had so many loans, credit cards etc.. so I thought some might have slipped through!
How right I was![]()
We used a different company, but it can take a few weeks. It depends on how much digging has to be done. Some of our claims are only being finalised now, and we started back in April. Bizarrely, most of the companies the wife had claims against were resolved quite quickly (LLoyds and Barclaycard), a couple of mine have been dragging on since early April (Alliance & Leicester - now Santander, and NatWest). Who'd have thought keeping paperwork since 1998 could be so useful!!I sent back a load of paperwork to The Claim Guys quite a few weeks back now.. but haven't heard anything yet. I'm hoping its because they don't have enough paper & toner to print the massssssive figure i may be due.
How long does this part of identifying normally take?
People that have successfully claimed, did you not know that you were paying PPI at the time? Is this only applicable to people who take loans without reading what they will actually pay back?
If you didn't know you were paying PPI then there is your "immediate win" - they were not allowed to simply put it onto an account and not tell you.People that have successfully claimed, did you not know that you were paying PPI at the time? Is this only applicable to people who take loans without reading what they will actually pay back?
Absolutely.So let me get this straight in my own brainbox, if I go to the claims guys website, fill in the little enquiry thing, they'll call me back, ask details such as addresses and which banks etc I've had dealings with. Then they'll send me forms to fill in which give my consent for them to investigate.
Once they've done that they send out filled in forms for me to look at detailing anything which had PPI on it and at that stage I can then simply use the info on those forms on the resolver site thingy and not have to pay a penny to the claims guys?
Absolutely.
They rely on a percentage (probably quite high) of their customers saying "ah sod it, you do all the work for me". To those people they charge 30% plus VAT (which if you really cannot be bothered to do the work is about the going rate) but the choice is entirely yours.