If I’m having problems accessing my Facebook account, can I still use my Oculus device?
If you encounter problems with your Facebook account, we want to try to help you resolve them as quickly as possible.
If you have a temporary issue with your Facebook account after logging in to your Oculus device—for example if it uses a name that does not follow our policies—you will still be able to use your device while you resolve the issue, so long as you remain logged in to your device and do not log out. If you’re in this situation, you’ll have the opportunity to request a review of the issue when you log into Facebook.
Repeated or particularly serious violations of our
Community Standards may lead you to lose access to your Facebook account, meaning you will no longer be able to log into your device using that account.
For additional help in setting up or using your Oculus device, please contact
Oculus Support.
Where can I get help if I’m having problems logging into my Oculus device with a Facebook account?
If you’re having difficulty logging in to Facebook,
this article in the Facebook Help Center covers common fixes.
If you experience a problem after you log in, follow the instructions in the Facebook app.
If you’re still looking for additional help in setting up or using your Oculus device, please contact
Oculus Support.