Really getting tired of hacking now

visibleman said:
That's ***** luck but do you know if it was socially engineered or an inside job?

Networks definitely need to up their game and put in place a lot more safeguards to prevent sim swap attacks though.


?
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My money is on an inside job... we've had fraud on the account twice within 12 months. I know that sounds like an issue at our end. But if we had a leak I'd be down a couple 100k not stopping 1800 at Ikea.

A couple of I phones got tagged onto our account last year o2 cant/wont say whether it was internal or external. And then a sim swap was initiated via the website portal. Our Passwords are long. Not written down. Accessed via lastpass and changed after the first issue.

If I had a keylogger or something then our business bank accounts have a little more in it than paypal.
 
robfosters said:
It’s constant now. In the last few weeks, I’ve had the following accounts hacked:

Uber eats
Spotify
Netflix
eBay
Microsoft account

All have different passwords, but that doesn’t seem to be making any difference. It’s gone from merely annoying to seriously troublesome now.
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Hi, do you have an Android phone?
 
I’ve just been ******* done again. Someone’s gifted 6 months gamepass ultimate using my account and PayPal.

Im at a complete loss. Both the Microsoft and PayPal accounts have separate passwords and 2FA, so how the hell are they doing this. I don’t know what more I can do to secure my accounts.
 
robfosters said:
I’ve just been ******* done again. Someone’s gifted 6 months gamepass ultimate using my account and PayPal.

Im at a complete loss. Both the Microsoft and PayPal accounts have separate passwords and 2FA, so how the hell are they doing this. I don’t know what more I can do to secure my accounts.
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Check what devices are currently logged in and log them out. Did you format your PC to avoid any potential keylogger?
 
robfosters said:
I’ve just been ******* done again. Someone’s gifted 6 months gamepass ultimate using my account and PayPal.

Im at a complete loss. Both the Microsoft and PayPal accounts have separate passwords and 2FA, so how the hell are they doing this. I don’t know what more I can do to secure my accounts.
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either they own your pc, so you need to do a clean install
or they have access to somewhere your passwords are stored, such as your google account if you let chrome save them

not quite sure on the 2fa though, coz it's supposed to protect from exactly this.

if you have kids maybe them?
 
And, has that actually happened or is it a phishing email saying that it has?

At this point I would nuke your PC with a format, change all passwords and apply 2FA everywhere.
 
robfosters said:
It’s constant now. In the last few weeks, I’ve had the following accounts hacked:

Uber eats
Spotify
Netflix
eBay
Microsoft account

All have different passwords, but that doesn’t seem to be making any difference. It’s gone from merely annoying to seriously troublesome now.
Click to expand...
They have access to your email account, it happened to me a while back. They had gained access to my isp's web server account, didn't realise till the ISP asked be to change my email password.
 
Right, I’ve been refunded from Microsoft and taken the following steps.

Card been blocked and new one on the way
Cleared all passwords from google
Changed every password to a unique one, including email password
Switched on 2FA wherever possible
Bought a years half price sub to bitdefender. It works on all my iOS devices too. The first scan found around 17 trojans that have now been nuked

I don’t really know what else I can do. I really don’t want to go through the hassle of reinstalling windows.. I have a lot of programs including windows and office that I’ve lost the bloody codes to.
 
robfosters said:
Right, I’ve been refunded from Microsoft and taken the following steps.

Card been blocked and new one on the way
Cleared all passwords from google
Changed every password to a unique one, including email password
Switched on 2FA wherever possible
Bought a years half price sub to bitdefender. It works on all my iOS devices too. The first scan found around 17 trojans that have now been nuked

I don’t really know what else I can do. I really don’t want to go through the hassle of reinstalling windows.. I have a lot of programs including windows and office that I’ve lost the bloody codes to.
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17 trojans? You need to get a second comp to watch your porn or what ever on. How do people manage to get trojans now adays anyway?

You really do need to format that disk. Id burn it personaly just to make sure.
 
Seriously at this point I would nuke the install of windows and install a fresh copy to be sure. Only have the drive that you will install windows attached. Install free version of malwarebytes that gives you a weeks free real time protection. Then install Bitwarden. Then use Bitwardens password generator to change all your passwords.

EDIT: Also you don't need your key to Windows any more. Windows update will know you have had a genuine copy on this machine before and will auto activate. Probably same for office but not 100% sure
 
robfosters said:
Yeah I’ll just burn a £200 gen 4 SSD :rolleyes:
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Hehe I like how you side stepped everything else I said. :D

Obviously I wouldnt burn it after formatting it, I really should make more use of smileys. :cry:

I think my first SSD cost way more than that and it was stupid small. The prices have dropped like crazy since they first came out.
Drizmod said:
Seriously at this point I would nuke the install of windows and install a fresh copy to be sure. Only have the drive that you will install windows attached. Install free version of malwarebytes that gives you a weeks free real time protection. Then install Bitwarden. Then use Bitwardens password generator to change all your passwords.

EDIT: Also you don't need your key to Windows any more. Windows update will know you have had a genuine copy on this machine before and will auto activate. Probably same for office but not 100% sure
Click to expand...
I wouldnt be so sure about office. Microsoft have gone a bit crazy with that program.
 
You found 17 Trojans on Windows? Format the drive and re-install if you want to move on from being hacked.
 
How the hell did you have 17 trojans?!

Did you not have any antivirus software at all? I’ve used Norton Bloatware for years and if you call them up and haggle every year and use Quidco, it’s only £30 or whatever.
 
"Lost my key to Office".........right. Not judging we'll have all gone there at some time but if this is some dodgy version this is most likely your problem.
 
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