- Joined
- 19 Sep 2020
- Posts
- 271
Well the outcome was a bog standard RMA, just that MSI are going to send them a card which I never asked for, but kudos to them for doing so.
People don't seem to realise in this thread I've ran a business since the day I left school, so quoting all this 30day stuff and balava lol was absolute nonsense, I even remember someone saying they only have 30 day window to replace faulty goods, after that i'm apprently **** outta luck!, a product can be faulty 8 months down the line, as long as the customer can prove it was present from the beginning, it is the SHOP, NOT THE MANUFACTURER, who needs to deal with it. Now if a fault develops with your product within 12 months that wasn't present from the beginning, and it 8 months later, this is manufacturer warranty time.
I really do advise some people take a good read up on it, especially if you want to go around quoting it.
Someone even mentioned bloody court like wtf, got completely out of hand.
End of the day i've asked no more than what i'm entitled to rights wise, which is a bog standard RMA when stock became more freely available.
On that note, lets get this locked now please @Will Gill
Outcome has been reached, I am happy with a bog standard RMA, and MSI did well.
People don't seem to realise in this thread I've ran a business since the day I left school, so quoting all this 30day stuff and balava lol was absolute nonsense, I even remember someone saying they only have 30 day window to replace faulty goods, after that i'm apprently **** outta luck!, a product can be faulty 8 months down the line, as long as the customer can prove it was present from the beginning, it is the SHOP, NOT THE MANUFACTURER, who needs to deal with it. Now if a fault develops with your product within 12 months that wasn't present from the beginning, and it 8 months later, this is manufacturer warranty time.
I really do advise some people take a good read up on it, especially if you want to go around quoting it.
Someone even mentioned bloody court like wtf, got completely out of hand.
End of the day i've asked no more than what i'm entitled to rights wise, which is a bog standard RMA when stock became more freely available.
On that note, lets get this locked now please @Will Gill
Outcome has been reached, I am happy with a bog standard RMA, and MSI did well.