Well the rainforest caught reselling returns as new?
Dont know.
Basically my ps4 pro controller was registering upward movement simply by resting my thumb on the analogue stick so I sent the controller to sony.
They told me the controller is 2 years old, I told them it came with my ps4 pro I got from amazon late 2018, they said it may have been in stock in warehouse for 2 years? I said unlikely given it was the rdr2 ps4 pro and the game was only released last year, so the question of how there is a 2 year old controller, I said isnt my problem I just want it fixed or replaced. The argument is because they want to send me a refurb.
However they have backed down when I pointed out I could just send back the entire console for a refund instead and get a new replacement that way as is within my uk consumer sales rights.
Dont know.
Basically my ps4 pro controller was registering upward movement simply by resting my thumb on the analogue stick so I sent the controller to sony.
They told me the controller is 2 years old, I told them it came with my ps4 pro I got from amazon late 2018, they said it may have been in stock in warehouse for 2 years? I said unlikely given it was the rdr2 ps4 pro and the game was only released last year, so the question of how there is a 2 year old controller, I said isnt my problem I just want it fixed or replaced. The argument is because they want to send me a refurb.
However they have backed down when I pointed out I could just send back the entire console for a refund instead and get a new replacement that way as is within my uk consumer sales rights.