Red Orchestra (2) : Heroes of Stalingrad

Hi Yosiah,

I’m afraid we can’t offer you a refund as we can’t revoke the code from your steam account as we are only a reseller. Also we have already paid the games publisher for your code and cannot receive a refund from them.

The only thing I can advise is to wait until the game receives an update. It sounds like these bugs are quite common, so its likely that the developers will attend to them and release an update to fix them.

Kind Regards,

Jordan Marshall

Ah well :/
 
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GizmoTheMogwai said:
Well, what can we do? We can flap the Sales Of Good Act at them, don't think it'll do anything though :(
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Ive had a barney of an email sent to them... anyway best not clog this thread up with it. Basically if they want to keep me as a customer, even a gesture of goodwill for this broken game would help keep me sweet ;)

Anyone playing tonight? That MP44 or something like that, is a tidy gun... cuts up the Soviets quite nicely at times :D
 
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FrenchTart said:
Given that posts before you in the thread are talking about trying to get refunds I would be a bit cautious for now.
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3 or 4 people? If youre waiting for universal approval of any game you could be waiting a while, especially in a thread of 90 pages. Depends more on whether you like the genre, want to get in now before theyve patched these early bugs, and are to some degree lucky. My aging system runs the game sweetly on medium whilst better specs are hitting 20fps. Make up your own mind.
 
orderoftheflame said:
I don't think they will somehow...

They can't revoke your key through Steam, so how can they possibly justify giving you a refund when they've no way of seeing you return your product.
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They will as it will cost them business.

Regards revoking the key, how come someone else had this done?

Anyway as said, not for this thread to argue over the Green Conmen.
 
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