Berger was referring to my post above his, which has a completely mullered real derailleur.
Road Cycling
- Thread starter FrenchTart
- Start date
Berger was referring to my post above his, which has a completely mullered real derailleur.
Soldato
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- 5 Jul 2007
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- London
Reflective just look like the standard Empire's. SLX share the same sole, but have a lighter leather design. Not much in it really. Have owned both standard Empire's and now have a pair of SLX's. Both very comfy.
Soldato
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- 17 Sep 2006
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Christ its windy out there! Was struggling to do 17mph on the flats at one point!
Looks like we're in for some good weather after xmas though
Looks like we're in for some good weather after xmas though
SigmaSport.
Fantastic customer service.
I bought my Wahoo Kickr off them earlier this week. The lady who handles their websales email is brilliant, she sorted out a minor issue within 15mins of order going through and I got it within 2 days.
Today I got an email directly from her saying that they knew I had ordered the Kickr at RRP this week and they are taking 20% off it on Boxing Day.... so here is a £200 voucher because it's a bit unfair on you.
Very happy indeed! £200 of more stuff I can buy without having my balls chopped off by the Mrs. I just like that it doesn't even seem like they are trying to keep customer happy, it's just normal to them and what they do.
Second time I used Sigma Sport and seriously is the best customer experience I have ever seen from a web seller at other end of the country
Fantastic customer service.
I bought my Wahoo Kickr off them earlier this week. The lady who handles their websales email is brilliant, she sorted out a minor issue within 15mins of order going through and I got it within 2 days.
Today I got an email directly from her saying that they knew I had ordered the Kickr at RRP this week and they are taking 20% off it on Boxing Day.... so here is a £200 voucher because it's a bit unfair on you.
Very happy indeed! £200 of more stuff I can buy without having my balls chopped off by the Mrs. I just like that it doesn't even seem like they are trying to keep customer happy, it's just normal to them and what they do.
Second time I used Sigma Sport and seriously is the best customer experience I have ever seen from a web seller at other end of the country
That's awesome
John Lewis/Waitrose will do similar but the onus is on you the customer to query if an item is reduced shortly after buying, rather than willingly handing back the difference.
Yeah, Wiggle done it for me before but I had to query them and wait a couple days for them to accept it and refund me the difference which was like £12.
So the fact they just messaged me 3 days before the offer starts and it's for a whack at £200, really did surprise me.
Caporegime
- Joined
- 7 Apr 2008
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- 25,206
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- Lorville - Hurston
SigmaSport.
Fantastic customer service.
I bought my Wahoo Kickr off them earlier this week. The lady who handles their websales email is brilliant, she sorted out a minor issue within 15mins of order going through and I got it within 2 days.
Today I got an email directly from her saying that they knew I had ordered the Kickr at RRP this week and they are taking 20% off it on Boxing Day.... so here is a £200 voucher because it's a bit unfair on you.
Very happy indeed! £200 of more stuff I can buy without having my balls chopped off by the Mrs. I just like that it doesn't even seem like they are trying to keep customer happy, it's just normal to them and what they do.
Second time I used Sigma Sport and seriously is the best customer experience I have ever seen from a web seller at other end of the country
It's a nice shop too.. full of expensive goodies... about 3 miles away
My experience with Wiggle was different to yours.. They made me order another pair of shoes and then send the originals back for a small saving. Surely would have cost them more in posting/shipping than just refunding difference...
Well depending on what direction you cycle you could cycle at double that speed
I was topping out my gears with mild effort with a coastal tailwind earlier! Much preferred to the journey out.
I did barter with Wiggle when I bought my Elemnt as they wouldn't apply my platinum discount on top of a price match with funnily enough Sigma Sport (or perhaps PBK). I mentioned the same % discount with the other retailer but my preference was to order with them.
Eventually they folded citing my 'repeat valued custom', had bought a fair bit in the weeks prior.
Eventually they folded citing my 'repeat valued custom', had bought a fair bit in the weeks prior.
Caporegime
- Joined
- 7 Apr 2008
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- 25,206
- Location
- Lorville - Hurston
merry xmas all have a good one
Big day for me. 128km with 3300m of climbing including the aptly named "Valley of the Tears".
A combination of headwind up the climb and not eating enough meant I was bonking a bit so it turned into a bit of a grind even on a 34-28!
A combination of headwind up the climb and not eating enough meant I was bonking a bit so it turned into a bit of a grind even on a 34-28!
Soldato
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- 11 Jun 2013
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I had my most emotional wind experience on the way up from East Dean to Beachy Head - never known wind like it.
Soldato
- Joined
- 23 Nov 2004
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- 10,648
Big day for me. 128km with 3300m of climbing including the aptly named "Valley of the Tears".
A combination of headwind up the climb and not eating enough meant I was bonking a bit so it turned into a bit of a grind even on a 34-28!
Was literally talking to a customer about that climb on Friday. Sounds brutal and anywhere on the island seems to be a cat 3/2(on strava)!
Heh yup it's brutal round these parts but I wanted to check it out as they recently resurfaced... So nice now... despite not really being able to utiliise the surface as the wind wanted me to ride on the grass!