Poll: Rude recipient of parcel. Find out how the thread ends, using this amazing trick
- Thread starter Merlin5
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Soldato
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Can you be suspended for insulting yourself, since technically i'm a member and i'm insulting a member even if the member himself is doing the insulting to himself maybe there is something in the rules about self depreciation and insulting yourself.
creative!11 is a nob head.
creative!11 is a nob head.
Deleted member 651465
D
Deleted member 651465
I would have been happy that they made the effort at all, but I can't understand why people get so frustrated over a relatively minor delay.
I ordered a whole system of PC parts from OcUK that took 3 days to turn up via CityLink, because "Christmas time". I didn't give the delivery guy a load of abuse, but I certainly took it up with the depot and with OcUK (in a non-aggressive manner).
What did you hope would happen? What reaction did you expect?
I ordered a whole system of PC parts from OcUK that took 3 days to turn up via CityLink, because "Christmas time". I didn't give the delivery guy a load of abuse, but I certainly took it up with the depot and with OcUK (in a non-aggressive manner).
What did you hope would happen? What reaction did you expect?
I can see the frustration from the OP's side. If you are given a window then I expect the item to be delivered within that time frame. If the courier offers that feature then they should stick to it. No doubt the progress of the driver is tracked electronically so it would be clear if the driver won't meet that deadline. It's not unreasonable for them to text or email to say "Sorry but on this occasion due to XXXXX your parcel will be delayed. You can expect your delivery at XXXX time instead".
Sure it's only 90 minutes but his expectations were set at that time by the courier. The courier firm (perhaps not the driver) should be held accountable to this. It would have been pretty annoying if the OP had made himself available during that hour, then when it didn't arrive go out afterwards and he misses the delivery.
However, the customer services at these places seem to be lacking. Someone should be refunding you for the inconvenience but good luck getting that.
Sure it's only 90 minutes but his expectations were set at that time by the courier. The courier firm (perhaps not the driver) should be held accountable to this. It would have been pretty annoying if the OP had made himself available during that hour, then when it didn't arrive go out afterwards and he misses the delivery.
However, the customer services at these places seem to be lacking. Someone should be refunding you for the inconvenience but good luck getting that.
That's what is like here, and I never hear of people making complaints. The stuff just arrives, gets delivered either to a shop or your security gate if you have one, they sign, then you sign when you pick up your stuff. Easy and practical.
sorry, couldn't resist
Lol at everyone siding with the courier. Unbelievable.
You just never know which way it's going to go with GD
But tbf, you got the parcel on the day it was supposed to arrive, an hour and half late is nothing to get so worked up about......everyone is in so much of a rush nowadays and a lot of modern stress comes from time management.
That's why I rarely give an accurate time to people when I'll be somewhere...then I can't be late
Just because you paid some money for something doesn't mean you're entitled to treat a bloke doing his job like a ***** for something that might not even have been his fault. It doesn't matter if you think you're entitled to, you're not.
Treat people with respect and you might find they return the sentiment, treat them like crap then you ought to expect crap back.
No, you are not the direct customer of the courier. You bought a product from a company, that company employed the courier, you didn't. You haven't paid the courier anything directly, your house may be the ultimate delivery address but you personally won't be receiving an invoice from the courier. You are not the customer, how is this so difficult to understand?
I have lots of couriers deliver stuff and I've never had a bad word to say to any of them. So because I made a sarcastic comment in frustration to this guy, I'm the worst person in the world, lol. I'd say there's more anger from forum members here than myself. No doubt a quite a few angry call centre employees venting on me because they get this from customers every day.
If any of you run a business, god forbid. Remind me not to buy from you because no doubt your customer service will suck.
The representative that shows up is usually the face of the company that a customer vents his/her frustration on, and should take it on the chin. Surely you must know that? It was a moment of anger. We sometimes say things in the heat of the moment. It's still bad form for a rep to retaliate unless I'm physically kicking him to the floor.
So to sum up then. OP gets a roasting from forum because he shouldn't have expected the courier to act professionally, and the OP should have hugged a tree.
If any of you run a business, god forbid. Remind me not to buy from you because no doubt your customer service will suck.
The representative that shows up is usually the face of the company that a customer vents his/her frustration on, and should take it on the chin. Surely you must know that? It was a moment of anger. We sometimes say things in the heat of the moment. It's still bad form for a rep to retaliate unless I'm physically kicking him to the floor.
So to sum up then. OP gets a roasting from forum because he shouldn't have expected the courier to act professionally, and the OP should have hugged a tree.
OP you really need to learn some manners.
Unfortunately I work in a public facing role and encounter people like you every day. If someone was rude to me like you were, I would definitely NOT just apologise.
Can't stand people who think they are better than others just because they are a 'customer'.
Unfortunately I work in a public facing role and encounter people like you every day. If someone was rude to me like you were, I would definitely NOT just apologise.
Can't stand people who think they are better than others just because they are a 'customer'.
My customer service does indeed suck but they keep coming back for more...
Paying me doesn't give you a right to be a dick to me without retort. A third party has even less/no right.
I don't think you're the worst person in the world. You just seem unable to notice you had no basis for your sarcasm.
Paying me doesn't give you a right to be a dick to me without retort. A third party has even less/no right.
I don't think you're the worst person in the world. You just seem unable to notice you had no basis for your sarcasm.
^this *thumbsup*
Yes, I'm not a DIRECT customer. Does that make me any less relevant to the courier service? What part of me paying the shipping fee do you not understand? Ultimately, the company that employed the courier are getting all or some of the fee from me towards payment for the courier. So whichever way you want to slice it, if I didn't buy the product, I wouldn't pay a shipping fee, which wouldn't go the courier.
I have lots of couriers deliver stuff and I've never had a bad word to say to any of them. So because I made a sarcastic comment in frustration to this guy, I'm the worst person in the world, lol. I'd say there's more anger from forum members here than myself. No doubt a quite a few angry call centre employees venting on me because they get this from customers every day.
If any of you run a business, god forbid. Remind me not to buy from you because no doubt your customer service will suck.
The representative that shows up is usually the face of the company that a customer vents his/her frustration on, and should take it on the chin. Surely you must know that? It was a moment of anger. We sometimes say things in the heat of the moment. It's still bad form for a rep to retaliate unless I'm physically kicking him to the floor.
So to sum up then. OP gets a roasting from forum because he shouldn't have expected the courier to act professionally, and the OP should have hugged a tree.
You sound like you have such a chip on your shoulder. And your post smacks of someone that believes they're better than everyone else, when it couldn't be farther from the truth! I feel sorry for anyone that has to have any dealings with you. Your interpersonal skills are, to be blunt, awful, and you lack common decency. You asked for an opinion on here, yet all you believe is that you're right. Practically every single post in here indicates that you were in the wrong but yet you still can't accept this. What's wrong with you? Then to top it all off, you start making assumptions on what the people on here do for a living because they aren't agreeing with you? Honestly, take a good look at yourself, Mr Friendly.
I have lots of couriers deliver stuff and I've never had a bad word to say to any of them. So because I made a sarcastic comment in frustration to this guy, I'm the worst person in the world, lol. I'd say there's more anger from forum members here than myself. No doubt a quite a few angry call centre employees venting on me because they get this from customers every day.
If any of you run a business, god forbid. Remind me not to buy from you because no doubt your customer service will suck.
That's an odd way of looking at it. Just because we care about politeness and manners doesn't mean our own business customer service would suck.
Nope. Manners begets manners. If I'm rude to someone then it's fair play for them to be rude back. That's how life works.
So to sum up then. OP gets a roasting from forum because he shouldn't have expected the courier to act professionally, and the OP should have hugged a tree.
Again nope. OP gets a roasting for being rude and then expecting the recipient of that rudeness to suck it up because you're (indirectly) paying him.
Soldato
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Still doesnt give you the right to be rude to someone.
Regardless of the customer or not customer technicalities, which part of you paying for something do you feel entitles you to be rude to someone who is simply trying to do their job?
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