Poll: Rude recipient of parcel. Find out how the thread ends, using this amazing trick

Is Merlin5 "being too fussy"?

  • Yes

    Votes: 390 90.9%

  • No

    Votes: 39 9.1%
  • Total voters
    429
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Merlin5 said:
"Only an hour and half late" said in a soft voice. That's treating him like crap? Perhaps I almost made him cry? Poor bloke.
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Still unnecessary, still rude. What do you think entitled you to behave like that towards someone else? It's bizarre that you genuinely see no fault in the way you treated the guy.
 
Feek said:
I accept that you've paid a shipping fee but you paid it to a third party, not the courier. The courier does not have a contract with you, they won't talk to you about their service because you've not directly employed them. If you have a complaint, go to the supplier of the goods, don't take it out on the courier.

People forget about how many couriers used to be where you got a day and if you were lucky, they arrived that day. Now many couriers not only give you a specific time slot but you're given a method to track the driver online and see where they actually are at any given moment.

Your parcel was 90 minutes late, did that actually cause you any inconvenience? You haven't mentioned that it did (and I'm quite sure that if it had done, you would have).
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Yes it did cause me inconvenience. I have a lot of different things going on at the moment. My work is not 9 to 5pm. I work during the day, I also do work at night, and that night I had a gig. I'm also having a lot of house refurbishment done and was stopped from going out to buy some items I needed because I didn't know when he was going to turn up. I also needed the item being delivered for my gig that night. On top of that, DPD kept me waiting on the phone for half an hour with no one answering.

Are you still surprised then that I made a relatively mild comment of frustration to the face of DPD when he turned up late?
 
If his wheel needed changing then yes. He's not customer service and the fault was out of his hands. I don't see why you'd take it out on him.
 
Merlin5 said:
Yes it did cause me inconvenience. I have a lot of different things going on at the moment. My work is not 9 to 5pm. I work during the day, I also do work at night, and that night I had a gig. I'm also having a lot of house refurbishment done and was stopped from going out to buy some items I needed because I didn't know when he was going to turn up. I also needed the item being delivered for my gig that night. On top of that, DPD kept me waiting on the phone for half an hour with no one answering.

Are you still surprised then that I made a relatively mild comment of frustration to the face of DPD when he turned up late?
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Yes, I'm still surprised. Lots of people have busy lives, including the delivery driver. Give him a break, treat him like a human. The sarcastic comment was completely and totally unnecessary.
 
I think people are surprised you see nothing wrong with the comment yet have no issue putting the blame for the lateness on the driver, as if he was completely in control.

Not just that but you think your comment was mild, yet his retort was rude enough to start a thread and stick around on the phone for half an hour to make a complaint, especially with your very busy day :p

If your day was truly as busy as you say, you probably would have just gotten on with your life.
 
Merlin5 said:
Yes it did cause me inconvenience. I have a lot of different things going on at the moment. My work is not 9 to 5pm. I work during the day, I also do work at night, and that night I had a gig. I'm also having a lot of house refurbishment done and was stopped from going out to buy some items I needed because I didn't know when he was going to turn up. I also needed the item being delivered for my gig that night. On top of that, DPD kept me waiting on the phone for half an hour with no one answering.
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If you were this inconvenienced, you'd have mentioned it in your original post, that's what people do when they rant.

You should have been calling the supplier, not DPD because remember, you're not the customer. You should have chased the supplier who would have contacted DPD themselves.

Merlin5 said:
Are you still surprised then that I made a relatively mild comment of frustration to the face of DPD when he turned up late?
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Yes.
 
Merlin5 said:
Are you still surprised then that I made a relatively mild comment of frustration to the face of DPD when he turned up late?
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Yes we are surprised because what you did was rude and uncalled for. Over 90% of people think what you did was wrong. Its worrying you think its acceptable.
 
Merlin5 said:
Lol at everyone siding with the courier. Unbelievable. :D



I paid a shipping fee and the product from the company that booked the courier. Therefore, I am the customer.
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Even if you didn't pay, you're the end client (and thus they should be respectful)

Frankly I wouldn't bother with the argument though (delivery drivers are paid pittance and AFAIK overstretched thus the delays)
 
Avenged7Fold said:
I think people are surprised you see nothing wrong with the comment yet have no issue putting the blame for the lateness on the driver, as if he was completely in control.

Not just that but you think your comment was mild, yet his retort was rude enough to start a thread and stick around on the phone for half an hour to make a complaint, especially with your very busy day :p

If your day was truly as busy as you say, you probably would have just gotten on with your life.
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I was on the phone for half an hour before he arrived to find out if they can narrow down the delivery time as I couldn't wait till 10pm or to tell them to deliver to the neighbour.

My day WAS truly as busy as I say, and if you learned to read a bit better you'd see that I couldn't do some of the things I needed to because I was waiting on the courier.
 
The guy obviously had a bad day.

DPD driver has trouble with his van but stuck it out, put the extra hours in to deliver the packages without going into next day.

OP throws a strop because his package is a bit late.

OP appears stunned van driver isn't particularly receptive to petulant customers.

OP loses poll by 90%
 
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