Sky Fibre Optic

AlecR said:
He'll have done a DLM reset, which only Openreach engineers can do.
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strange, yeah, i also thought Sky couldn't do much when it came to fibre settings other than troubleshoot the problem & arrange for an engineer if needed.

But, after the engineer did whatever he did (he called it an snr reset) i asked him a couple of times (i wanted to be sure i understood what he was saying) if, if the problem repeats itself, whether this 'reset' is something only an engineer can do or whether i could ask Sky to perform this & whether this was something Sky could do - he said that yes Sky can also do this.
 
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Mystery gets spookier. As you may remember, I was having a mini whinge about being restricted to 40/10 when my line is maxed out at that.

Here's my BT report.

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Out of curiosity, I tried it again this morning. I can't put my telephone number in to the BT checker as I'm now with a Sky line so I used my address and got this now.

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As a check, I entered my neighbours' telephone numbers who are still with BT and got the same result. Spooky or what? Why would this have updated? Is it because of my fibre install somehow?

If 80/20 is now available, how do Sky manage upgrades? Do you just start a new contract with them from the beginning again (with no termination fees for the previous one)? I will have to wait six months yet until my special offer runs out though.
 
As far as I know you'll have to ring them to upgrade and they'll probably want to tie you in for 12 months.

To answer about the above and whether Sky can do a DLM reset, according to the BT Engineer that was at my house a couple of weeks ago they can.
 
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Anyone moved from BT Infinity to Sky Fibre and notice any differences in terms of ping times and peak time download speeds?

Moving to Sky as BT's second round of price increases in 10 months was a step too far for me.

Granted nothing will change from the exchange to my house so it's really all of the back end routing and bandwidth.
 
Just upgraded from unlimited broadband to fibre and it is £10 cheaper a month... may end up hitting the 25gb cap though and going onto the unlimited package after a while (Apparently you have to hit it 3 months in a row)
 
Tom B said:
Just upgraded from unlimited broadband to fibre and it is £10 cheaper a month... may end up hitting the 25gb cap though and going onto the unlimited package after a while (Apparently you have to hit it 3 months in a row)
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Two months and then you get upgraded automatically WITHOUT any current offers. Should have taken the half price for 12 months deal.
 
How does sky fibre compare to bt? I have had a quick look through the thread and it seems you get a lower ping with sky which would be ideal as i am an online gamer.
 
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